Research Operations Manager

The Jackson LaboratoryNew York, NY
Onsite

About The Position

The Operations Manager plays a pivotal role in overseeing, strategizing, and optimizing the day-to-day operations of our research lab, ensuring alignment with organizational goals. This person drives efficiency, manages resources, and fosters collaboration across departments to enhance overall productivity and success. This role supports research lab operations — it does not involve conducting research directly.

Requirements

  • Proficiency with software and analytical tools to optimize processes and interpret data.
  • Clear, professional communication skills for cross-department collaboration.
  • Strong problem-solving abilities and strategic solution development.
  • Excellent organizational skills to manage multiple projects and priorities.
  • Data-driven decision-making and analytical thinking.
  • Adaptability in fast-changing environments with sound task prioritization.
  • High attention to accuracy, precision, and regulatory compliance.
  • Ability to lift up to 50 lbs.
  • Bachelor's degree required
  • 5+ years of research lab operations experience.

Nice To Haves

  • Master's preferred

Responsibilities

  • Develop and implement operational strategies aligned with the organization's objectives.
  • Streamline workflows and procedures to enhance productivity and reduce costs.
  • Ensure products and services meet quality standards through regular monitoring and continuous improvement.
  • Identify potential risks and develop contingency plans to mitigate them.
  • Maintain relationships with suppliers to ensure timely, cost-effective delivery of goods and services.
  • Ensure operations comply with relevant regulations and industry standards.
  • Analyze operational data to identify trends, inefficiencies, and areas for improvement.
  • Liaise between departments to facilitate seamless operations and communication flow.

Benefits

  • The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
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