Research, Monitoring, & Evaluation Manager

Coach Across America•New Orleans, LA

2d•$47,000 - $50,000•Hybrid

About The Position

Founded in 2010, Coach Across America is a national nonprofit organization focused on the power of coaches to transform the lives of our nation’s most vulnerable youth and the communities they live in, through sports. Coach Across America is based on a simple premise: That highly trained coaches can be among the most transformative adults in young people’s lives and inspire their success on the field, in the classroom, and in life.

Requirements

Salesforce data cleaning
Data management
Data analysis
Reporting
Training program staff on RM&E tools, systems, and processes
Adapting data collection tools
Designing and developing quantitative and qualitative data collection tools

Responsibilities

Ensure high-quality and timely collection of youth data for the CAA Coach program (roster, retrospective surveys, focus groups if applicable).
Identify and address any barriers to high-quality data collection.
Oversee the tracking, receiving, organizing, and entry of data collected from host sites. This includes data cleaning within Salesforce and roster uploads to Salesforce.
Lead or support monthly data-monitoring calls with six regional programs teams to ensure timely and complete data collection.
Maintain documentation of data workflows, common errors, and corrective procedures.
Manage Salesforce data-cleaning processes (review error logs and correct or escalate issues).
Propose and implement improvements to data systems and tools to increase reliability and efficiency.
Organize and maintain RM&E tools, guides, and processes across digital platforms for ease of access and use by RM&E staff and the programs team.
Lead the creation of an annual impact report for internal review of all Coach and VISTA program data with the support of the Assistant National Director and an RM&E VISTA.
Track and distribute Host Site Data report requests.
Train program staff on RM&E tools, systems, and processes.
Update and refine RM&E training guides and materials for staff each program year.
Provide support to regional teams with troubleshooting or data-related questions that arise.
Support the Assistant Director of RM&E with adapting CAA’s portfolio of data collection tools.
Contribute to the design and development of new quantitative and qualitative data collection tools.
Manage Salesforce Data Cleaning and error message review/correction.
Ensure RM&E tools, guides, and processes are clearly organized across digital platforms to ensure clarity of the RM&E process for new RM&E staff and other CAA departments.

Benefits

Competitive salary based on experience.
403(B) plan
Medical, Dental, and Vision insurance coverage options for staff and their family members
Flexible spending account and dependent care spending account options
100% Employer-Paid Basic Life Insurance
Pet insurance
Voluntary life insurance
Legal & ID theft protection
Transit pre-tax benefits
Cell phone reimbursement per pay period.
Generous Paid Time Off policy (15 to 30 PTO days per year based on length of employment)
11 Paid Holidays
Holiday Break: Paid time off between Christmas Eve and New Year’s Day.
Excellent work-life balance and flexible work schedules.
Every Friday is a half day and the last Friday of every month is a day off.
Hybrid work-from-home and office model. Employees are required to work in the office on Tuesday, Wednesday, and Thursday of every week.
Strong commitment to inclusion, diversity, equity, and access.
A dynamic, fun, exciting, and flexible work atmosphere with a team of professionals dedicated to supporting underserved youth through sports.