Research Manager (Mid-South)

Ancestry

6d•$64,300 - $68,511•Hybrid

About The Position

Ancestry is seeking an experienced genealogist specializing in the United States Mid-South and South, who is eager to contribute to the organization’s long-term success. The candidate will lead research projects, produce exemplary research, and must be proficient in project and client management. Successful research managers are flexible, detail-oriented, strong in technology, and meet industry standards for genealogical research. They assist team members in developing their skills and consistently meet performance metrics.

Requirements

Minimum 5 years of professional genealogical research experience
Bachelor’s or Master’s degree in History, English, or comparable practical experience
Advanced expertise in general U.S. research with a focus on Southern and Mid-South regions, advanced brick-wall research methodologies, and evidence analysis
Proficient in applying DNA test results to resolve complex genealogical problems
Proficient in managing the full research lifecycle within budget—including citations, record abstracts, and research journals
Proven ability to organize, prioritize, and manage multiple concurrent projects effectively in a high-volume, billable environment
Skilled in setting client expectations, resolving conflicts, working within collaborative team environments, and providing constructive feedback and coaching

Responsibilities

Conduct specialized research in the U.S. Mid-South and South, particularly the Colonial South.
Quickly determine research feasibility, locate necessary resources, and produce clear research logs, academic narrative reports, and client updates according to company standards.
Manage 30 to 70 active client projects post-onboarding, including defining scope, budget, and resource allocation.
Ensure project deliverables meet company and industry standards while maintaining an average of 5.5 billable hours per day to fulfill annual targets.
Set clear expectations, update clients every 4 to 6 weeks, and address questions or concerns promptly.
Partner closely with Client Relationship Managers (CRMs) and research staff to ensure session objectives are met.
Oversee research accuracy and efficiency within your assigned pod or contractor network.
Conduct regular pod meetings, delegate work strategically, and coach research staff on genealogical methodologies, escalating non-genealogical or persistent performance issues appropriately.