Research Manager

Fuel Cycle • New York, NY

8d • $70,000 - $95,000 • Onsite

About The Position

As a Research Manager, you will serve as the primary analyst on a range of quantitative and qualitative research projects, managing the full execution of projects that address the major business questions for our Fortune 500 clients across a variety of industries. While being a key client communicator, you will be working alongside other research team members to ensure research and business objectives are achieved and high quality, insights-driven output is delivered. The ideal candidate will have considerable familiarity with quantitative research methodologies (i.e., brand equity, concept testing, segmentation) and qualitative research (i.e., IDIs, focus groups, discussion boards), and effective client communication skills. The role offers a growth oriented career path along with a learning environment where you will expand and develop your market research and leadership skills.

Requirements

• Bachelor’s degree in a related field
• Minimum 2 years of prior market research experience, preferably with a research vendor company
• Knowledge of research techniques through coursework, internships, or work experience is highly desired
• Proficiency in market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer)
• Proficiency in Excel, PowerPoint, and Outlook is required
• Effective attention to detail and ability to prioritize task and contribute to multiple projects simultaneously
• Ability to work effectively in a fast-paced and dynamic environment.
• Self-motivated, flexible, and organized
• Capable of working independently and within teams
• Excellent interpersonal, problem-solving and project management skills
• Excellent verbal and written communication skills

Nice To Haves

• Moderating experience of IDIs or focus groups

Responsibilities

• Perform tasks and responsibilities required with thoroughness to produce high-quality, high-accuracy market research deliverables.
• Load, test, and proofread all research surveys and content on staging before posting live to production.
• Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity.
• Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business questions.
• Learn and become an expert user of the Fuel Cycle Research Engine platform to execute research projects efficiently and effectively.
• Efficiently manage time to coordinate and execute project components for multiple projects.
• Prioritize tasks, communicate effectively, and remain flexible to meet client needs.
• Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met.
• Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner to ensure client needs are met.
• Assist with daily moderation of research activities in the communities and extract insights.
• Oversee data collection and ensure quotas are met and data quality is achieved.
• While still an independent contributor, you will assist in mentoring and training more junior team members to continue developing their skills.
• Analyze data and develop insightful results or “story” that addresses business objective in a clear and concise, visually appealing format.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans
• 401(k) with Company Match: Plan for your future with our retirement savings program
• Equity Purchase Option: Participate in Fuel Cycle’s long-term success
• Flexible Work Schedule: Empowering you to balance life and work
• Generous Time Off: 15 vacation days and 7 sick days per year, 12 company holidays, 4 floating holidays/recharge days
• Paid Parental Leave: Time to bond with your growing family
• Monthly Internet & Phone Stipend: Support for remote work setup
• Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness), and more
• Team Connection Perks: Weekly community lunches, refreshments, and snacks at our LA & NY headquarters, Pet-friendly office environments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level