Research IT Administrator (CTMS-REALTIME) Remote

Cardiovascular Associates of AmericaCelebration, FL
Remote

About The Position

CVAUSA is expanding its national clinical research network and is seeking a Research IT Administrator to support and optimize our clinical trial technology infrastructure. This is a fully remote role working in close partnership with the Senior System Administrator to support system strategy, execution, and continuous improvement. This role will serve as a key contributor and subject matter expert across CTMS platforms, with a strong focus on RealTime CTMS, while bringing valuable experience from systems such as Clinical Conductor and OnCore. A critical component of this role is direct partnership with site coordinators and research teams—ensuring they are fully supported, trained, and confident in using the system to execute high-quality clinical trials.

Requirements

  • Experience working in clinical trials (site, CRO, or sponsor environment)
  • Hands-on experience with CTMS platforms (administrator, builder, or power user)
  • Experience supporting site teams or coordinators in a training or operational capacity
  • Experience developing or working within SOP-driven environments
  • Strong understanding of clinical research workflows (startup, enrollment, data collection, and closeout)
  • Knowledge of Good Clinical Practice (GCP) and regulatory requirements

Nice To Haves

  • Experience with one or more CTMS platforms: RealTime CTMS, Clinical Conductor, OnCore
  • Experience supporting multi-site or network-based research environments
  • Experience developing training programs or certification processes
  • Familiarity with eSource platforms and digital clinical workflows
  • A systems thinker who can translate protocols into efficient workflows
  • A strong partner to site teams, with a service-oriented mindset
  • A trainer and educator who can simplify complex systems for end users
  • A self-starter who thrives in a remote, fast-paced, growth environment
  • Detail-oriented, with a focus on data quality, compliance, and consistency
  • A proactive problem-solver who anticipates site needs and removes barriers

Responsibilities

  • Support the administration and optimization of CTMS platforms, with a primary focus on REALTIME
  • Partner closely with the Senior System Administrator on system governance, enhancements, and roadmap execution
  • Maintain system configurations, user roles, permissions, and workflows across sites
  • Build and configure study calendars, visit schedules, and financial tracking tools within CTMS
  • Translate complex clinical protocols into accurate, efficient system workflows
  • Collaborate with site teams to ensure studies are properly configured prior to activation
  • Serve as a primary point of contact for site coordinators for day-to-day CTMS support
  • Provide real-time troubleshooting and guidance to ensure smooth study execution
  • Develop and deliver structured onboarding and ongoing training programs for coordinators and site staff
  • Create user-friendly training materials, job aids, and quick reference guides
  • Reinforce best practices and drive consistent system adoption across all sites
  • Support the development, maintenance, and implementation of Standard Operating Procedures (SOPs) related to CTMS use, study builds, and documentation workflows
  • Ensure alignment of system processes with GCP, regulatory requirements, and audit readiness
  • Partner with operations leadership to standardize workflows across the network
  • Support the development and optimization of electronic source (eSource) documentation
  • Ensure documentation aligns with protocol requirements and inspection readiness standards
  • Drive consistency in templates and documentation practices across sites
  • Identify and implement opportunities to improve workflows, reduce variability, and enhance data quality
  • Support system enhancements and integration efforts as the network grows
  • Contribute to building scalable, standardized processes across all research sites

Benefits

  • Fully remote position with national impact
  • Direct collaboration with senior leadership and site teams
  • Opportunity to shape training, SOPs, and system adoption strategy across a growing network
  • Play a key role in improving study execution, data quality, and patient experience
  • Be part of a mission-driven organization advancing cardiovascular research
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