Research Director
About The Position
We are looking for a market research professional with vendor-side experience to serve as a primary contact for clients on projects in the Financial Services sector, oversee multiple research studies simultaneously, and work with cross-functional teams to execute research projects effectively. The Research Director reports to the VP. As Research Director, you’ll be expected to: 1) effectively communicate with clients, cross-functional internal teams, and research team members 2) create and manage timelines 3) manage client requests 4) display an understanding of research processes and how to maximize efficiency across discrete tasks, and 5) troubleshoot problems and identify solutions.
Requirements
- Self-motivated, manage and take responsibility for all aspects of a project from proposal writing and pricing to final report and delivery
- Ability to build and maintain strong client relationships
- Effective time management, multi-tasking skills and attention to detail
- Ability to organize work to meet frequent quick-turn timelines
- Persistence to identify and solve survey or operational issues that arise
- Strong oral and written communication skills
- Strong experience with PowerPoint or Google Slides
- Understanding of survey programming logic
- Ability to write research reports with minimal to no supervision
- 6-10 years or more conducting custom market research projects, with sector knowledge in financial services preferred
- Diverse knowledge of a variety of quantitative research techniques
- Knowledge of stats and application of advanced marketing science techniques
- Experience working on research vendor side, in positions of progressive responsibility
Responsibilities
- Demonstrate ownership/initiative on assigned projects
- Oversee and independently manage all aspects of a project, from survey design, field management, data processing, analysis, and especially report writing
- Work closely with VP and manage project outcomes
- Day-to-day client communications and updates, support client requests on time, lead client meetings
- Generate strong client relationships and delivery skills that lead to repeat business from current clients or extensions of them
- Design or review surveys created from client business questions
- Design and write custom research reports with actionable insights and recommendations and present findings to our clients
- Knowledge of weighting and/or multivariate analytical techniques
Benefits
- Paid vacation, holidays and sick days
- Flexible working arrangement available
- Group medical, dental and vision insurance
- Company-paid life and disability insurance
- Paid parental leave
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
