Research Director

YouGovPortland, OR
$108,000 - $150,000Hybrid

About The Position

We are looking for an experienced market research professional to serve as a primary contact for high level clients on projects in the Financial Services sector, oversee multiple research studies simultaneously, and work with cross-functional teams to execute research projects effectively. The Research Director reports to the VP.

Requirements

  • Self-motivated, manage and take responsibility for all aspects of a project from proposal writing and pricing to final report and delivery
  • Ability to build and maintain strong client relationships
  • Effective time management, multi-tasking skills and attention to detail
  • Ability to organize work to meet frequent quick-turn timelines
  • Persistence to identify and solve survey or operational issues that arise
  • Strong oral and written communication skills
  • Strong experience with PowerPoint or Google Slides
  • Understanding of survey programming logic
  • Ability to write research reports with minimal to no supervision
  • 10 years or more conducting custom market research projects, with primary sector knowledge being financial services
  • Diverse knowledge of a variety of quantitative and qualitative research techniques
  • Knowledge of stats and application of advanced marketing science techniques
  • Experience working on research vendor side, in positions of progressive responsibility

Nice To Haves

  • Knowledge of weighting and/or multivariate analytical techniques

Responsibilities

  • Effectively communicate with clients, cross-functional internal teams, and research team members
  • Create and manage timelines
  • Manage client requests
  • Display a deep understanding of research processes and how to maximize efficiency across discrete tasks
  • Troubleshoot problems and identify solutions
  • Demonstrate ownership/initiative on assigned projects
  • Oversee and independently manage all aspects of a project, from survey design, field management, data processing, analysis, and especially report writing
  • Work closely with VP and manage project outcomes
  • Day-to-day client communications and updates, support client requests on time, lead client meetings
  • Generate strong client relationships and delivery skills that lead to repeat business from current clients or extensions of them
  • Design or review surveys created from client business questions
  • Design and write custom research reports with actionable insights and recommendations and present findings to our clients

Benefits

  • Paid vacation, holidays and sick days
  • Flexible working arrangement available
  • Group medical, dental and vision insurance
  • Company-paid life and disability insurance
  • Paid parental leave
  • 401(k) with company match
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