Research Director - Insights + Analytics, True Global Intelligence

FleishmanHillard•Los Angeles, CA

5d•$71,000 - $125,000•Hybrid

About The Position

FleishmanHillard, a global integrated public relations agency, is looking for a Research Director to join our True Global Intelligence Team in one in our Los Angeles, San Francisco, or Seattle office. Our True Global Intelligence Practice integrates primary and secondary research methods with communications measurement and social media analytics. This position will assist in leading analytics and assist with client management for multiple accounts, focusing on earned and social media measurement, audience insights, textual analytics and performance assessment. The role will be a great opportunity for someone who is interested in communications and has proven experience in translating analysis of communications performance into data-driven strategy. FleishmanHillard, globally headquartered in St. Louis, is one of the largest integrated communications companies in the world. Our service to clients draws on expertise across more than 25 disciplines, including B2C and B2B marketing, branding, corporate reputation management, CSR, creative services, entertainment and sports, digital and social media, financial communications and investor relations, healthcare, internal communications, issues and crisis management, public affairs, and technology. FleishmanHillard believes a diverse team brings a wider range of personal and professional experiences and perspectives. FleishmanHillard values the importance of impact and inclusion to strengthen the bonds between us, grow our people and create spaces for everyone to thrive. We stay true to our commitment to our people and the communities in which we live and work. As part of our ongoing effort to be the world’s most inclusive agency, we are committed to seeking candidates who possess and demonstrate a profound interest in furthering our impact and inclusion goals.

Requirements

Ability to join us in a hybrid model of working in-person in the office weekly in one either our Los Angeles, San Francisco, or Seattle office.
7+ years of experience across a broad range of research categories and models; Previous experience in a client-service capacity is preferred
Experience in media measurement, including earned, owned, and/or paid; Earned media measurement is preferred
Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus
Experience or interest in AI applications and tools
Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling
Strong Project Management skills; capable of setting priorities, meeting deadlines and managing projects
Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
Strong skills in MS Project, MS Excel and Google Sheets, MS PowerPoint and Google Slides, MS Word.
Multitasker, self-starter, proactive, problem solve, and ability to work effectively in a team environment
Bachelor’s degree required

Responsibilities

Manage and oversee the end-to-end execution of integrated research and analytics assignments while cultivating strong relationships with clients and cross-functional internal resources
Advise clients and senior-level decision makers with strategic recommendations based on research and analytics findings
Lead research design and data collection process that align with objectives
Ensure established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards
Own all aspects of the project execution and escalate issues that impact the timeline or data quality in a timely manner
Counsel junior-level staff, oversee deliverables, and provide professional development opportunities
Assist with development of scopes of work, budget management, and staffing with team leads
Present research findings to clients in a clear and professional manner, translating data into strategic recommendations
Counsel clients on measurement best practices, including identifying priority KPIs, setting benchmarks, and demonstrating success