Research Coordinator

Pinnacle Fertility•Scottsdale, AZ

1d•Onsite

About The Position

The Research Coordinator supports the planning, coordination, and day-to-day execution of clinical research activities across Pinnacle Fertility. Working with physicians, clinical teams, research partners, study sponsors, and participants, this role helps ensure studies are conducted efficiently, ethically, and in accordance with protocols and applicable regulatory requirements. The coordinator supports participant identification, recruitment, screening, enrollment, study visits, research documentation, data management, and regulatory compliance, and serves as a key contact for participants throughout the research process. This is primarily a non-clinical role and does not routinely involve direct patient care or clinical procedures. The coordinator may periodically travel to Pinnacle Fertility clinic locations for study implementation, recruitment and enrollment, study visits, training, and other on-site research activities. A clinical or healthcare background is highly desirable. The position is based onsite in Scottsdale, Arizona, and works Monday through Friday. The role also provides administrative and operational support to Pinnacle’s Medical Leadership and Lab Leadership Boards. This includes coordinating meetings and materials, documenting decisions and follow-up items, supporting board co-chairs, and helping coordinate initiatives across Pinnacle’s network.

Requirements

Bachelor’s degree in health science, biological science, nursing, public health, research, or a related field is preferred.
Prior experience in clinical research, healthcare, fertility/reproductive medicine, women’s health, or a related clinical environment is preferred.
Experience coordinating clinical research studies or working with research participants is strongly preferred.
Strong organizational and project coordination skills with exceptional attention to detail.
Ability to manage multiple studies, participants, deadlines, and competing priorities simultaneously.
Strong written and verbal communication skills.
Ability to communicate compassionately with patients, establish rapport with potential participants, and clearly explain study information and participation requirements.
Ability to interpret and follow detailed research protocols and established procedures.
Understanding of patient confidentiality, HIPAA, informed consent, and research ethics.
Strong documentation and data-management skills and commitment to accuracy and data integrity.
Ability to collaborate with physicians, clinical teams, researchers, sponsors, and other stakeholders.
Sound judgment and ability to recognize and appropriately escalate research, clinical, or compliance concerns.
Clinical license is not required.
Full-time, onsite position in Scottsdale, Arizona, working Monday through Friday.

Nice To Haves

Clinical or healthcare experience, which is highly desirable.
Experience in fertility, reproductive endocrinology, women’s health, or another patient-care setting.
Experience with participant recruitment, screening, enrollment, and retention.
Experience with IRB processes, research documentation, electronic data capture systems, or clinical trial management systems.
Clinical Research Coordinator (CRC), Certified Clinical Research Coordinator (CCRC), Certified Clinical Research Professional (CCRP), or similar certification.
Familiarity with Good Clinical Practice (GCP) and clinical research regulations.
Working knowledge of medical terminology and clinical workflows.

Responsibilities

Coordinate day-to-day activities for assigned clinical research studies from study initiation through closeout.
Review study protocols and understand study requirements, timelines, eligibility criteria, and procedures.
Support participant recruitment, outreach, inquiry responses, screening, enrollment, and retention.
Coordinate informed consent and enrollment in accordance with study protocols, IRB requirements, and applicable regulations.
Serve as a primary point of contact for research participants and support a positive, informed, and respectful participant experience.
Schedule and coordinate research visits, assessments, laboratory testing, procedures, and other protocol-required activities.
Collaborate with investigators, physicians, nurses, laboratory personnel, embryology teams, and other clinical staff to coordinate study activities.
Provide on-site research coordination at clinic locations as needed, including study start-up, recruitment, enrollment, visits, team education, and research workflows.
Partner with clinic leadership and team members to integrate research activities into clinic operations while minimizing disruption to patient care and workflows.
Collect, enter, maintain, and verify research data in study databases, electronic data capture systems, case report forms, and other required systems.
Maintain complete and accurate regulatory and study documentation, including participant records, study files, consent documentation, delegation logs, and training records.
Assist with IRB submissions, continuing reviews, amendments, protocol updates, and other regulatory documentation.
Monitor study timelines, enrollment goals, outstanding documentation, and follow-up activities.
Assist with preparation for sponsor monitoring visits, audits, and regulatory reviews.
Respond to study queries and work with investigators and study partners to resolve data discrepancies or missing information.
Track and appropriately escalate protocol deviations, adverse events, and other study-related concerns.
Protect participant confidentiality and research and health information in accordance with HIPAA, organizational policies, and applicable research requirements.
Support study start-up and closeout, including document collection, training coordination, record reconciliation, and archiving.
Communicate with study sponsors, contract research organizations, IRBs, vendors, and other external research partners as appropriate.
Maintain knowledge of assigned protocols, Good Clinical Practice principles, and applicable federal and organizational research requirements.
Identify opportunities to improve research processes, documentation, participant experience, recruitment, and operational efficiency.
Participate in research meetings, training programs, and activities supporting Pinnacle Fertility’s research initiatives.
Provide administrative and operational support to the Medical Leadership and Lab Leadership Boards, including meeting scheduling, agendas, materials, minutes, decisions, and follow-up tracking.
Coordinate leadership meeting logistics, communications, materials, distribution of minutes, action items, and other follow-up documentation.
Support planning, coordination, and rollout of Medical and Lab Leadership initiatives across the Pinnacle network, tracking deliverables and communicating expectations with leadership and clinic teams.
Provide administrative support to the Medical Leadership Board Co-Chairs, including calendar and meeting coordination, preparation of communications and materials, and follow-up on action items.
Perform other assigned duties and research-related projects.