Research Coordinator Entry Level

TEKsystems•Waltham, MA

1d•$20 - $22•Onsite

About The Position

TEKsystems is partnering with an innovative startup to support user testing for a cutting-edge device. We are seeking highly personable and organized individuals to assist in coordinating research sessions and documenting user experiences. This is an excellent opportunity for recent graduates or entry-level candidates looking to gain hands-on experience in user research, healthcare technology, and client-facing work. This project will be 6 months to start but can be extended more months for the top project consultants.

Requirements

Strong interpersonal and communication skills; comfortable interacting with a wide range of people
Friendly, professional demeanor with a high level of emotional intelligence
Ability to stay organized and attentive to detail during live sessions
Basic comfort using technology (e.g., iPads, apps, note-taking tools)
Reliable and punctual with a strong sense of accountability

Responsibilities

Coordinate and facilitate in-person user research sessions with study participants
Guide participants through structured testing activities involving a wearable medical device
Observe and document participant feedback, behaviors, and experiences using an iPad
Ensure all session data is recorded clearly, accurately, and consistently
Provide a welcoming, professional, and supportive environment for participants
Communicate effectively with internal team members and escalate any issues as needed
Follow established research protocols and maintain confidentiality of participant data