Research Coordinator (2 Year Contract)

Kids Help Phone•Toronto, ON

1h•CA$64,300 - CA$72,300•Hybrid

About The Position

Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth Charity. We’re the first and Canada's only national 24/7, free, confidential, and multilingual e-mental health service for youth and a global leader in innovation for youth and their well-being. Reporting to the Executive Director, Applied Research, the successful candidate will support Service Programs. It’ll take courage, collaboration, innovation, resilience and trust. If you’re interested in transforming e-mental health solutions with KHP, you can explore this opportunity today!

Requirements

Master’s degree in health sciences, social sciences, public health, psychology, or a related field.
Minimum 3–5 years of experience supporting applied research, evaluation, or research grant-funded projects
Demonstrated experience conducting or supporting literature reviews and evidence synthesis
Experience with mixed-methods research, including qualitative and/or quantitative data collection and analysis
Experience with research coordination, project management, or research administration
Experience supporting research contracts, agreements, administrative processes, funder reporting, and applied knowledge translation activities
Familiarity with research ethics processes (REB/IRB submissions and ongoing oversight)
Strong organizational skills with the ability to manage multiple priorities and timelines
Excellent written and verbal communication skills
Comfort working in collaborative, multidisciplinary, and fast-paced environments

Nice To Haves

PhD in a relevant discipline (e.g., health sciences, psychology, public health, social sciences, data science) is an asset
Familiarity with statistical and qualitative analysis software (e.g., R, Stata, NVivo) is an asset.

Responsibilities

Coordinate day-to-day delivery of applied research and evaluation activities, including timelines, milestones, and deliverables (e.g., data collection, analysis phases, reporting outputs)
Conduct and support literature reviews, evidence scans, and synthesis to inform research design, implementation, and knowledge translation activities
Support the design and execution of mixed-methods research, including qualitative and quantitative data collection and analysis (e.g., surveys, interviews, focus groups, co-design sessions) with attention to representation, inclusion, and access-related considerations across diverse populations.
Prepare, manage, and maintain Research Ethics Board (REB) submissions, amendments, and ongoing compliance documentation
Assist with research administration, including coordination of agreements, documentation, and schedules with internal and external partners
Liaise with academic, clinical, community, and technical partners to support smooth execution of research activities
Support preparation of funder reports, internal briefings, and research documentation required for governance and audit purposes
Contribute to knowledge translation outputs including translating applied research and evaluation findings into clear, accessible insights (including reports, presentations, manuscripts and plain-language summaries) to inform implementation, service evolution, and quality improvement.
Provide flexible research coordination and operational support across other Applied Research initiatives and other departments, as needed