Research Coordinator

TEKsystemsWaltham, MA
$20 - $22Onsite

About The Position

Our client is a company that partners with industry leading teams to conduct studies aimed at advancing scientific knowledge and research and development. They have recruited participants for an in-person study on human communication, focusing on aspects of speech and hearing, such as articulation and timing and are now looking for study moderators to help administer the study. Study moderators serve as the primary on-site point person for managing the end-to-end participant experience, from check-in to setup and data collection. You will guide participants through study protocols, monitor session quality, and act as the first point of contact for any troubleshooting. This role requires attention to detail, interpersonal skills, and a professional demeanor to ensure a smooth, reliable data collection process for every session. The role will be fulltime for 3-6 months with the possibility of extension based on performance and project needs. Participation involves sitting at a computer and reading different words and sentences as they appear on screen. Each moderator will be responsible for managing multiple participants at time under the supervision of the Study Lead who will be on site and provide training and support.

Requirements

  • Strong interpersonal and communication skills; comfortable interacting with a wide range of people
  • Friendly, professional demeanor with a high level of emotional intelligence
  • Ability to stay organized and attentive to detail during live sessions
  • Basic comfort using technology (e.g., iPads, apps, note-taking tools)
  • Reliable and punctual with a strong sense of accountability

Responsibilities

  • Manage the end-to-end participant experience, from check-in to setup and data collection.
  • Guide participants through study protocols.
  • Monitor session quality.
  • Act as the first point of contact for any troubleshooting.
  • Manage multiple participants at a time under the supervision of the Study Lead.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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