Research Coordinator-Senior

UT Health San Antonio•San Antonio, TX

About The Position

The Research Participant Engagement Coordinator serves as the primary point of contact for individuals and families participating in a long‑term, lifetime longitudinal study. This role manages all incoming participant inquiries, provides clear explanations of study procedures, and distributes study materials including informational packets, consent forms, surveys, and sample collection kits. The coordinator supports participants throughout the study by arranging logistics such as clinic visit scheduling, travel accommodations, and ongoing communication with both families and clinical teams. A key responsibility is maintaining strong, trust‑based relationships with participants and their healthcare providers over many years. The coordinator triages questions from families, directing them to the appropriate study team member, and ensures timely, accurate follow‑up. The role also supports regulatory compliance by assisting with IRB submissions, amendments, and required reporting.

Requirements

Under limited supervision, responsible for planning, directing, and supervising complex administrative and fiscal functions of a unit directly engaged in research.

Responsibilities

Serves as the primary point of contact for individuals and families participating in a long‑term, lifetime longitudinal study.
Manages all incoming participant inquiries.
Provides clear explanations of study procedures.
Distributes study materials including informational packets, consent forms, surveys, and sample collection kits.
Supports participants throughout the study by arranging logistics such as clinic visit scheduling, travel accommodations, and ongoing communication with both families and clinical teams.
Maintains strong, trust‑based relationships with participants and their healthcare providers over many years.
Triages questions from families, directing them to the appropriate study team member.
Ensures timely, accurate follow‑up.
Supports regulatory compliance by assisting with IRB submissions, amendments, and required reporting.
May lead or mentor lower level team members.

Benefits

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists.
Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
A generous leave program offers multiple paid leave options: Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
Holidays: 12 set paid holidays each year.
Employees enjoy a range of discounts on services, tickets, and gym membership.