Research Consultant

Mastercard • Toronto, ON

3d • CA$97,000 - CA$131,000 • Onsite

About The Position

The Advisors Research Center (ARC) is a global team of researchers within Mastercard delivering comprehensive research services to Mastercard's clients. As a research consultant on the ARC team, you will play a pivotal role in supporting the end-to-end research process and delivering critical insights to our clients. Candidates for this position should have a solid foundation of experience in both qualitative and quantitative research methodologies. This role is an exciting opportunity for highly motivated and curious individuals to grow their research skills and gain experience working on a wide range of projects spanning multiple industries.

Requirements

• Solid foundation of experience in both qualitative and quantitative research methodologies
• Experience at a research agency or in an in-house research role
• Experience with online survey software such as Qualtrics and DisplayR
• Proficiency with at least one statistical software tool (SPSS, Q, SAS, R, Matlab) to support data-driven insights
• Demonstrated experience conducting research across a range of methodologies and approaches (e.g. U&A, Conjoint/ Discrete Choice, Concept tests, MaxDiff, Driver’s Analysis, Segmentation Analysis, etc...)
• Experience taking data to develop research findings into strategic insights
• Advanced Word, Excel, and PowerPoint skills required
• Must be eligible to work in Canada, now as well as in the future, without employer sponsorship.

Nice To Haves

• Naturally curious about human behavior and motivated to learn more about why people think and act the way they do.
• Willingness to learn research methodologies and to apply the latest, most effective techniques
• Ability to work cross-functionally with colleagues, internal stakeholders, and global team members.
• Strong organizational skills and attention to detail
• Strong planning, prioritization, and time management skills
• Ability to analyze and synthesize information from multiple sources into a cohesive narrative.
• Comfortable asking questions and actively participating as a team member on client calls, internal team meetings and workshops.
• Enjoy working in a fast-paced, dynamic work environment
• Knowledge of Project Management tools preferred
• Some experience and interest in learning quantitative research is preferred.

Responsibilities

• Supporting the end-to-end research process
• Delivering critical insights to clients
• Designing and executing end-to-end custom research (i.e. screeners, discussion guides, survey questionnaires, scripting, analysis and development of deliverables)
• Managing multiple projects at the same time

Benefits

• Competitive pay based on location, experience and other qualifications for the role
• May be eligible to participate in a discretionary annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed