Research Consultant

quantilopeNew York, NY
Hybrid

About The Position

As a Research Consultant on our Customer Success Team, you'll play a crucial role in empowering our clients—many of the world's leading brands—with your guidance and professional support to manage their projects to success with the help of our Agile Insights Platform. Your deep knowledge of communication and research methods will make a direct and visible impact on our business. quantilope automates consumer research to unlock high quality insights with speed & ease. We’re a fast growing organization looking for the right people to join our team.

Requirements

  • Passionate about quantitative market research and new, agile software technologies.
  • Degree in economics, social sciences or psychology with a focus on market research, marketing or statistics.
  • 3+ years of experience in survey-based marketing research (e.g. pricing, advertising impact, product innovation, packaging design, branding).
  • Strong theoretical and practical knowledge of study and questionnaire design.
  • Firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, and Implicit/System 1.
  • Exceptional project management skills and the ability to thrive under pressure.
  • Excellent consulting and communication skills with a winning presence.

Responsibilities

  • Guiding clients through complex research needs through sophisticated online survey design.
  • Delighting and surprising clients with bespoke and novel insights and approaches.
  • Mentoring and coaching junior team members, sharing broad expertise in market research.
  • Training new customers on our software and inspiring them to use it independently.
  • Becoming a product expert and effectively responding to customer inquiries.
  • Acting as a trusted partner, ensuring our software becomes an essential part of clients' daily work.

Benefits

  • Flexible PTO
  • Flexible working hours
  • Remote/hybrid opportunities
  • Opportunity to work abroad for up to 6 weeks per year
  • Dedicated learning budget for every employee
  • Company-wide workshops
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Support of certified mental health first aiders
  • Quantiwell days (global mental health days twice a year)
  • 401k program
  • 3.5% annual match on 401k
  • Team offsites
  • Summer and holiday parties
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