Research Communications, Models & Frontier AI

OpenAI•San Francisco, CA

3d•$297,000 - $330,000•Hybrid

About The Position

OpenAI’s Product & Research Communications team helps people understand its technology, what it makes possible, and how to use it. The team works across the company to introduce products and research, tell stories grounded in real experiences, and build trusted relationships with journalists. OpenAI is seeking a hands-on communications leader to own launch strategy and storytelling for frontier AI models across ChatGPT and the API. The role translates advances in model capabilities into clear, compelling stories for research, developer, customer, and consumer audiences. It works closely with researchers, engineers, and product teams to understand capability changes, evidence, model behavior, and limitations, including by reviewing evaluations and exploring model behavior. The position is based in San Francisco, California, with a hybrid schedule of three days in the office per week. Relocation assistance is offered to new employees.

Requirements

Strong track record leading major launches for technically complex products or research, with ownership of strategy and execution.
Ability and interest in working in detail with researchers and engineers, reviewing evaluations, asking precise questions, and identifying the story in capability changes.
Excellent writing and editing skills, including the ability to make technical advances meaningful to researchers, developers, business customers, and everyday users.
Ability to build stories from evidence, demonstrations, and real use cases, and to distinguish meaningful advances from results that need more context.
Strong media judgment and trusted journalist relationships, with the ability to prepare technical and executive spokespeople for demanding questions.
Ability to lead complex cross-functional launches, make sound decisions as plans change, and manage both details and the overall strategy.
Sound judgment regarding public claims, sensitive information, and timing, including knowing when to challenge assumptions, seek expert review, or explain uncertainty.
Ability to build cross-functional partnerships, provide clear editorial feedback, and bring genuine curiosity about AI and how people use it.

Responsibilities

Lead model launches end to end across ChatGPT and the API, owning positioning, messaging, media strategy, spokesperson preparation, rollout, and follow-through.
Work with research, engineering, and product teams from early in a release to examine capability changes, evaluations, model behavior, and limitations and identify what is new and why it matters.
Develop distinct stories for research, developer, customer, and consumer audiences, covering technical advances, developer possibilities, customer applications, and everyday-life impacts.
Partner with the head of B2B communications to explain frontier AI advances, including changes in model cost and efficiency, through clear, evidence-backed stories about customer use cases and business value.
Develop demonstrations, use cases, and proof points with research and product teams; test claims against evidence and clarify where results do and do not generalize.
Write and edit launch blogs, messaging, FAQs, pitches, and briefings from initial technical discussions through final materials.
Build relationships with journalists across technology, science, business, and consumer media, and prepare researchers and leaders for briefings, interviews, and public engagements.
Lead communications and editorial work on model system cards with safety researchers and safety communications colleagues, ensuring evaluations, safeguards, and limitations are clear and consistent with the launch.
Coordinate consumer, developer, B2B, safety, and regional communications partners, as well as Marketing and Legal, to align stories, reviews, timing, and responsibilities.
Build sustained stories about model progress between launches, using audience questions, media coverage, and real-world feedback to identify follow-up stories and improve future communications.