Research Associate

Hearst•Carmel, IN

6d•$42,000 - $51,000•Hybrid

About The Position

FDB is seeking a Research Associate to join its Editorial Content team. This role processes and maintains pharmaceutical product data to support the integrity of the company's healthcare knowledge base. The Research Associate reviews manufacturer submissions, verifies and enters product information, identifies and resolves discrepancies, and follows editorial standards and procedures. The role involves communication with manufacturers, customers, and internal stakeholders, as well as analysis and quality checks to maintain accurate, high-quality data. Success requires accuracy, a commitment to process improvement, and adherence to evolving policies, work instructions, and quality standards. The position is based in FDB's Carmel, Indiana office and follows a hybrid work model, with onsite work expected at least three days per week. The role is suited to someone who can work independently and collaboratively, learn new systems and technologies, and manage competing priorities.

Requirements

Strong verbal and written communication skills, including the ability to clearly convey findings and issues.
Solid IT literacy, including proficiency with Microsoft Office applications, particularly Word, Excel, and Outlook.
Strong analytical and problem-solving skills, with attention to detail and data accuracy.
Effective organizational and time-management skills, including the ability to manage competing priorities.
Ability to learn and adapt quickly to new systems, software applications, and evolving technologies.
Ability to follow work procedures, meet deadlines, and maintain accuracy and productivity standards.
Initiative and self-direction, including the ability to use emerging tools to enhance workflow.
Ability to adapt to hybrid work requirements and communicate clearly in remote and in-office settings.
Strong aptitude for learning and working within editorial, database, and workflow management systems.

Nice To Haves

Bachelor of Science or Associate in Science in health or biological sciences (preferred).
Certified Pharmacy Technician (PTCB certified) with at least two years of healthcare pharmacy technician experience (desired, not required).
Experience or familiarity with automation tools, artificial intelligence, or emerging technologies to support editorial workflows.
Familiarity with automation concepts, AI-assisted tools, or technology-driven workflow improvements.

Responsibilities

Review and process manufacturer submissions and other source information for inclusion in knowledge base content.
Accurately enter coded and uncoded information into editorial systems.
Analyze and resolve discrepancies identified in audits and reports, escalating issues when necessary.
Conduct basic research, interpret findings, and apply editorial policies appropriately.
Collaborate, cross-train, and serve as a backup as needed to support team goals.
Take ownership of assigned work and ensure accountability and accuracy.