Research Associate IV

Yale New Haven Health•New Haven, CT

20h

About The Position

The Research Associate IV works with the Yale/Yale New Haven Hospital Center for Outcomes Research and Evaluation (CORE), a multidisciplinary outcomes research center focused on improving healthcare through data, analytics, and technology. The role provides advanced coordination for complex projects and helps ensure high-quality deliverables are completed on schedule. It reports to the Manager, Quality Measurement Programs (QMP). The position may also support project management, including project plans, budgets, stakeholders, and collaborators, or contribute subject matter expertise by co-leading technical teams. Duties may be expanded as needed. Work may be performed remotely when consistent with CORE’s business needs and the YNHH Alternate Work Schedule policy; flexible schedules and telecommuting are available if needed or desired.

Requirements

Bachelor’s degree from an accredited college or university in public health, epidemiology, healthcare, human services, or a related field.
At least four years of experience, including at least two years in a coordination role or performing coordinator duties in a paid research setting; a master’s degree may substitute for two years of work experience.
Knowledge of research methodology and protocols, and survey methods.
Excellent writing, organizational, communication, and computer skills, and knowledge of research processes.
Thorough knowledge of MS Outlook, MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project, and EndNote.

Nice To Haves

Master’s degree.

Responsibilities

Coordinate complex projects against internal and external timelines and contract deadlines; identify schedule risks and suggest solutions.
Schedule, prepare for, and facilitate meetings with internal CORE teams and external organizations.
Facilitate communication among project teams, project leadership, and external organizations.
Delegate work and support junior staff by reviewing and guiding the quality of their work.
Draft, review, format, and proof documents for stakeholders and public posting.
Work with Task Leads to create and finalize accurate, well-formatted deliverables and other documents.
Summarize technical information and prepare and facilitate meetings; draft and track timelines, action items, and decisions.
Monitor project documents and deliverables weekly, track decisions and action items through completion, and keep task members informed of progress and updates.
Train and onboard new staff to project teams.
Identify opportunities to improve workflows and efficiencies and support or implement appropriate actions.
Fill in for a team lead or co-lead technical project teams when necessary.
Provide project management support to teams when necessary.