Research Assistant (Bilingual-Spanish) - Riverside

Irvine Clinical Research • Riverside, CA

12d • Onsite

About The Position

Riverside Clinical is seeking a detail-oriented, empathetic Research Assistant to support daily clinical trial operations. The ideal candidate will have prior healthcare, clinical, or laboratory experience, with a passion for assisting coordinators with participant visit workflows, sample processing, and administrative support. This role requires a bilingual (Spanish) professional to better serve the community.

Requirements

• Native or professional fluency in both English and Spanish (speaking, reading, and writing) is required.
• 1+ years of experience in front desk reception, medical front office, clinical, or healthcare environments preferred.
• Excellent phone etiquette, outstanding interpersonal skills, meticulous organizational habits, and a compassionate attitude when working with elderly or vulnerable participant populations.
• Must be able to work full-time on-site at our Riverside, CA clinic front desk.

Nice To Haves

• Bachelor’s degree in Biology, Psychology, Neuroscience, Healthcare, or a related scientific discipline preferred.
• Certified Medical Assistant (CMA), Certified Phlebotomy Technician (CPT-1), or BLS/CPR certification is a strong plus.

Responsibilities

• Serve as the primary point of contact at the front desk; warmly greet participants, study partners, and visitors; manage participant check-in/check-out; and handle incoming clinic phone calls.
• Conduct prescreening calls, appointment scheduling, and ongoing retention outreach in both English and Spanish.
• Room participants, assist CRCs and Investigators with chaperoning study procedures, and ensure the lobby and front office areas remain welcoming and organized.
• Perform baseline clinical tasks, including taking vital signs, performing ECGs/EKGs, and administering urine pregnancy/drug screens.
• Centrifuge, aliquot, package, and ship biological specimens (blood, urine) in strict adherence to protocol guidelines and IATA regulations.
• Provide verbal translation support at the front desk and during clinical visits, explaining scheduling or trial instructions clearly to Spanish-speaking participants and study partners.
• Maintain front-desk logs, assist with prompt source documentation filing, Electronic Data Capture (EDC) data entry, and resolving study queries.
• Maintain front desk/reception readiness, track lab kits, and manage front office and site supply inventory.

Benefits

• 100% Employer-Paid Healthcare: 100% coverage of individual medical, dental, and vision insurance premiums for eligible full-time staff.
• Paid Time Off: 3 weeks of earned PTO per year, plus paid sick leave and company holidays.
• Retirement: 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level