Research Assistant

Nova Scotia Health and IWK Health•Halifax, NS

12d•CA$20 - CA$26•Onsite

About The Position

IWK Health is seeking a highly independent and proactive Research Assistant to support daily operations across active digital research projects. This role involves serving as a primary point of contact for study participants, managing heavy daily administrative workflows, and maintaining core project tracking systems. The ideal candidate will thrive in a busy environment, excel at clear communication, and possess strong technical skills for accurate complex data tracking.

Requirements

Post-secondary degree or diploma in Health Sciences, Psychology, Business Administration, or a related field (or equivalent combination of education and relevant administrative/research experience).
At least 1 year of combined experience in a similar position.
Advanced MS Excel Proficiency: Hands-on experience using formulas, data validation rules, and conditional formatting to manage large datasets and tracking sheets effectively.
Strong Oral & Written Communication: Confident, clear, and professional communicator over the phone and via email.
Workload Management & Independence: Proven ability to prioritize competing tasks, handle a high volume of administrative workflow, and work effectively with minimal direct supervision.
Agility & Problem-Solving: Highly adaptable mindset with the ability to maintain accuracy and responsiveness in an active research environment.

Nice To Haves

Bachelor’s Degree in a related discipline, such as psychology, nursing, family studies or health promotion is preferred.

Responsibilities

Act as the primary liaison for study participants, managing daily inbound and outbound phone calls, addressing inquiries, and guiding participants through standard study procedures.
Monitor project inboxes to provide prompt, professional responses to time-sensitive participant requests and maintain workflow momentum.
Utilize Microsoft Excel daily to maintain accurate study databases, perform data validation, track project metrics, and generate regular status reports.
Resolve routine participant challenges independently, troubleshoot minor access issues, and ensure day-to-day project milestones are met without administrative bottlenecks.