Research Assistant (52927)

Westcare

20d•Onsite

About The Position

This position is responsible for tracking and following up with clients to maintain an 80% follow-up rate. The role involves the administration of admissions, discharge, and follow-up assessments, as well as other program evaluation activities. The Research Assistant will enter knowledge assessments and other project data into the computer system and assist Project Supervisors or Project Coordinator with quality assurance processes.

Requirements

Minimum High School Diploma.
At least one year experience collecting and entering data.
At least one year experience in working with substance using and/or mental health clients.
Excellent language and interpersonal skills.
Well organized in work habits.
Strong verbal and written skills.
Proficient in Microsoft Office software.
Ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
Ability to work and cooperate with clients, co-workers, managers, the public and employees at all levels to exchange ideas, information, instructions, and opinions.
Ability to work under stress and in emotionally charged settings.
Ability to defend oneself and clients in mentally/verbally abusive situations using approved mental/verbal de-escalation techniques.

Nice To Haves

Bachelor’s degree in a social service field.

Responsibilities

Develop and maintain basic statistical databases as needed.
Collect quantitative and qualitative data utilizing the data collection worksheets.
Conducts admission, discharge, and follow-up evaluation assessments for clients.
Maintains system to identify timelines for individual client evaluations and ensures that evaluations and updates are conducted within designated timeframes.
Tracks clients to ensure availability for ongoing assessments, including developing outreach plan and incentive structures.
Enter program-specific client data in the statistical databases.
Enters data including: GPRA data into SAIS system, Continuum of Care Web-based Homeless Reporting System, and other data collection tools as assigned.
Works with agency evaluation team to develop and implement comprehensive agency evaluation plan, including conducting client, referral-source, and employee and community evaluations utilizing focus groups and surveys.
With Evaluator, develop and implement system to monitor and report compliance status with funder's and program's required deliverables.
Collect, analyze and report outcome data as required by all funders and programs.
Participate in the development of agency/ program Performance Improvement Plans; collect and report on Performance Improvement status.
Assist in roll out of Electronic Health Record and serve as onsite point person in implementation process.
Assist Program Supervisor in conducting documentation audits and other quality assurance activities.
Other assignments requested by Supervisor.