Part Time Evening Research Assistant

Furman University•Lexington, MA

1d•Onsite

About The Position

The Furman University Libraries seek a person to help patrons at the Research Assistance Desk during the evening. This is a part-time position with scheduled hours Sunday – Wednesday, 5PM-10PM during the academic year August 2026-May 2027. Additional hours may be available during peak periods or to cover scheduled absences of other employees.

Requirements

Bachelor’s Degree
Knowledge of library operations
Comfortable using desktop computer, including multiple browsers and Microsoft Word.
Comfort working with public, customer service orientation
Ability to work cooperatively and tactfully with co-workers, faculty, staff, patrons, and students.
Ability to follow written and oral instructions.
Ability to effectively communicate policies, procedure, requests and information to colleagues, patrons, students, and faculty, etc.

Nice To Haves

Experience research assistance in an academic library
MLIS or MLS degree, or library-related graduate studies
Experience with SpringShare products (LibGuides, LibAnswers, LibChat, etc.)

Responsibilities

Staff Research Assistance Desk four evenings a week (Sunday, Monday, Tuesday, Wednesday) from 5:00pm - 10:00pm.
Help patrons in person at the Research Assistance Desk.
Answer research questions on the phone and through online chat.
Record data regarding interactions.
Refer questions to library faculty/staff as needed.
Cross-trains in Circulation policies and procedures to provide supervisory coverage during mid-evening break.
Serves as the designated backup closer and is expected to close the Duke Library at 1:00am in the event of an unexpected absence of the Evening Circulation Supervisor.
Communicates with student assistants during shift changes.