Research Assistant I

Mass General Brigham•Boston, MA

6d•$21•Hybrid

About The Position

The Channing/Harvard Cohorts Biorepository (CHCB) manages sample collection, storage, and distribution for some of the world’s largest and most intensively studied longitudinal cohorts, including the Nurses’ Health Studies, Health Professionals Follow-up Study, Growing Up Today Study, and Physicians’ Health Study I. CHCB safely stores more than 3 million biospecimens and distributes thousands of specimens each year to support research. We are seeking a Research Assistant I to recruit and coordinate research participants for biospecimen collection studies. Responsibilities include preparing written and web-based participant materials; sending and responding to official study communications by email and mail; organizing outreach efforts; supporting recruitment planning to maintain a steady flow of new participants; and managing participant communications by phone, email, and mail to answer questions and address concerns. The Research Assistant I will also support the Project Manager by communicating and troubleshooting collection-related issues; coordinating IRB documentation; organizing meetings, agendas, and study documentation; and collaborating with Channing Data Management staff to generate reports requested by study PIs and funding agencies. As needed, the Research Assistant I will assist with data entry, office duties, and other tasks assigned by the Laboratory Manager.

Requirements

Bachelor's Degree Science required
New grad with some relevant coursework 0-1 year preferred
Good interpersonal and communication skills.
Careful attention to detail.
Excellent organizational skills and ability to prioritize a variety of tasks.
Computer literacy, including database tools.
Ability to follow directions and exhibit professionalism.

Responsibilities

Serve as the first point of contact between study participants and the investigative team, including creating enrollment schedules and correspondence timelines, sharing study-specific information, and responding to participant questions. Communicate professionally and respectfully when discussing sensitive information.
Communicate directly with participants by phone, email, and mail, and track and respond to written requests.
Work with the Project Manager to establish and maintain relationships with study vendors.
Under the Project Manager’s direction, collaborate with data management and information management teams to create, test, and deploy electronic workflows, including online questionnaires, online consents, and automated email correspondence.
Support activities such as drafting Standard Operating Procedures (SOPs), maintaining the lab, ordering supplies, and completing special projects.
Assist the Project Manager with day-to-day project operations, including logistics, scheduling, resource and equipment planning, and staff communications.
Manage collection of project-specific data through case report forms (CRFs) and project reports.
Maintain accurate, detailed study records suitable for IRB review.
Lead small projects to improve existing processes or launch new initiatives.
Partner with Project Manager and team members to develop protocols and processes for current and future collections.
Perform other duties as assigned by the Project Manager and Laboratory Manager.