RESEARCH AND TRAINING SPECIALIST - 76004228

State of Florida•Kissimmee, FL

1d•Hybrid

About The Position

This position serves as a subject matter expert, trainer, and content developer within the OFFICE OF EXECUTIVE DIRECTOR, CHIEF OF STAFF/LEARNING & DEVELOPMENT OFFICE, REGIONAL TRAINING DELIVERY. The role is responsible for course development and facilitation of in-person and virtual instructor-led training on topics such as leadership development, power skills (communication, collaboration and teamwork, emotional intelligence, adaptability, problem solving, etc.), and customer service to frontline members, supervisors, and senior leaders. The incumbent will utilize industry-standard instructional design best practices and adult learning theories for designing and implementing performance solutions, incorporating interactive elements like videos, images, job aids, real-life scenarios, and exams to enhance knowledge transfer and the overall learning experience. The position involves serving on project teams, conducting needs assessments, evaluating current training curricula, revising existing programs, and developing new training programs. Administrative duties include coordinating training schedules, organizing travel plans, tracking costs and vehicle logs, and maintaining training records in iLearn, the department’s Learning Management System.

Requirements

Knowledge of leadership theories and best practices.
Knowledge of principles, methods, techniques, and current trends for adult learning and instructional design best practices for instructor-led and online training.
Knowledge and skill in written and oral communication, including public speaking and engaging presentation techniques.
Skill in providing customer service to internal and external customers.
Skill in utilizing Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
Skill in conducting research and evaluating information to analyze training data, prepare reports, and identify solutions to problems.
Ability to maintain organized files and documents, including the management of travel plans.
Ability to manage multiple complex projects, prioritize work assignments, and meet deadlines.
Ability to work independently with minimal supervision.
Ability to understand and apply applicable rules, regulations, policies, and procedures.
Must have Florida Drivers License Information System (FDLIS), Online Registration and Identity Operating Network (ORION) and/or Florida Realtime Vehicle Information System (FRVIS) issuance experience.
Must have and maintain a valid driver’s license in good standing for a minimum of three years prior to employment and for the duration of employment.
No more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.

Nice To Haves

A bachelor's degree from an accredited college or university.
At least two years of adult training facilitation experience teaching or training students and/or adults.
Experience developing curriculum and/or training materials.
Experience using presentation software (e.g., PowerPoint).

Responsibilities

Serve as a subject matter expert, trainer, and content developer.
Develop and facilitate in-person and virtual instructor-led training on leadership development, power skills, and customer service.
Design and implement performance solutions using adult learning theories and instructional design best practices.
Incorporate interactive elements such as videos, images, job aids, real-life scenarios, and exams into training.
Serve on project teams.
Conduct needs assessments.
Evaluate current training curricula and revise existing programs.
Develop new training programs.
Manage assigned training projects using various project management documents.
Perform administrative duties including coordinating training schedules, organizing travel plans, tracking cost and vehicle logs, and maintaining training records in iLearn.