Research and Operations Specialist - $71.25K – $77k

RCT Systems•Herndon, VA

5d•Onsite

About The Position

We are seeking a professional Research Operations Specialist that has a solid grasp of industry research techniques and understanding of the Intelligence Community. The work will be done in the Herndon, VA area. The mission of the Search Team is to run queries and do intense research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text database. This position is the focal point for providing intelligence reporting and reference services to the entire IC. The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results requiring the constant exercise of discretion and to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.

Requirements

1-5 years experience of searching/querying databases with ability to quickly adjust to new systems
TS/SCI with Polygraph
Driven self-starter who is preemptive in seeking clarification when needed and the capability to adapt to new processes
Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams
Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines
Goal oriented individual who is able to apply critical thinking and provide out of the box solutions
Experience with data calls and quick reaction tasks
Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders

Nice To Haves

Solid grasp of industry research techniques
Understanding of the Intelligence Community
Significant prior customer knowledge and relatable experience

Responsibilities

Electronically review a subset of newly processed documents, identify potential duplicate documents in the existing document repository.
Assess document duplicates and record decisions in the customer's automated system.
Create memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations including remediation
Scanning documents to provide customers with an electronic response when necessary