Research Analyst, Expert Witness Services

Expert Institute•Milwaukee, WI

6d•Hybrid

About The Position

This is an entry-level, full-time, hybrid position based in our Milwaukee office. Expert Institute is the nation's leading expert consulting and insights platform, helping client law firms win more cases and increase their client outcomes. Established in 2010, Expert Institute has grown significantly to support over 5,000 of the best law firms nationwide, across all areas of practice. We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ, leveraging proprietary data and analytics, to give our client law firms a winning edge for everyone they represent. At Expert Institute, at our core, we provide exceptional tools and resources for trial attorneys. Trial attorneys who want the best outcome for their clients. Trial work is demanding and intense and so is the work we do every day at Expert Institute. We believe a winning spirit requires a relentless commitment to high performance and that we win as a team. And everyone on the team will do their best every day to make sure we win together. That's a winning mindset. If you have it, we'd love to hear from you. Join our team as a Research Analyst, where you'll play a critical role in identifying, evaluating, and connecting expert witnesses with attorneys handling high-stakes litigation. This is a unique but demanding opportunity for individuals looking to build a career in client consulting, legal research, or professional services. Research Analysts serve as the backbone of our Expert Search service, sourcing, screening, and vetting expert witness candidates to support our attorney clients. You’ll engage with subject matter experts across industries, assessing their suitability for complex legal matters and providing data-driven recommendations that directly impact case outcomes.

Requirements

A desire for a promising career (not just a job) and a willingness to put in the time to succeed.
Strong communication skills, both written and verbal, with the ability to engage professionally on the phone with experts and attorneys.
A client-focused mindset – prior customer service, research, or consulting experience is a huge plus.
Critical thinking and attention to detail to assess expert credentials and case requirements effectively.
A self-motivated, competitive drive, with the ability to multitask and work autonomously.
A collaborative, team-oriented approach with a commitment to excellence.
Tech-savvy and adaptable, comfortable using cloud-based solutions like Salesforce.

Nice To Haves

A corporate internship or relevant experience is beneficial.
A bachelor’s degree, in a major with research as a foundation, is beneficial but not required.

Responsibilities

Manage multiple cases with varying deadlines, conducting in-depth research to understand each matter’s unique needs.
Identify and engage with both existing contacts and new candidates to expand our network of expert professionals.
Conduct outreach via phone and email to screen potential expert witnesses and assess their qualifications.
Deliver thoroughly researched and well-vetted expert recommendations tailored to clients’ litigation strategies.
Build and maintain relationships with experts, providing insight into our process and ensuring timely follow-up.
Collaborate closely with internal teams to ensure seamless service delivery and an exceptional client experience.