Research Analyst-Department of research and planning

Commonwealth of Massachusetts • United States, Massachusetts, John Adams Court House, MA

4d • Onsite

About The Position

The mission of the Department of Research and Planning is to support research in the Trial Court; to assist court staff in using empirical research to improve court operations; and to promote the use of research to inform and further improve the justice system. This position conducts high-level quantitative and qualitative analysis to assist in Trial Court planning and decision-making. It designs, creates, and manages data systems to support dashboards, tables, charts, figures, and reports to display information in a simple usable manner. The role analyzes data to draw conclusions and make recommendations for operations and provides support to end users of research products. The position works under the direction of the Department Head.

Requirements

• Bachelor's Degree from an accredited college or university; Graduate degree preferred
• Three (3) years of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.
• Knowledge of Trial Court business and practices.
• Knowledge of Advisory Sentencing Guidelines.
• Knowledge of MassCourts and DataMart.
• Knowledge of Department operations and subject matter.
• Knowledge of Research methodology.
• Knowledge of Various applicable software programs, including Tableau, Excel, and other business intelligence software.
• Knowledge of Database management and Extract Transfer and Load (ETL) tools.
• Knowledge of Dashboard design.
• Knowledge of Courtyard web posting.
• Skill in Data research and analysis.
• Skill in Survey evaluation.
• Skill in Verbal and written communication.
• Skill in Organization and prioritization.
• Ability to Respond to requests.
• Ability to Conduct literature reviews.
• Ability to Utilize database warehouses.
• Ability to Create, maintain, and edit documents.
• Ability to Correspond and collaborate with various stakeholders.
• Ability to Maintain productive working relationships with others.

Nice To Haves

• Graduate degree preferred

Responsibilities

• Conducts analysis of case processing and other topics as assigned.
• Extracts reports and explains coherent narratives from vast amounts of data concerning bail decisions, default rates, civil party representation, etc.
• Creates Tableau dashboards for Trial Court leadership and the public.
• Creates reports, charts, tables and graphics for Trial Court leadership and the public.
• Conducts research projects as directed by the Director of Research and Planning, including projects at the request of Trial Court leadership, required by statute, or requested by an external stakeholder.
• Maintains and updates monthly, quarterly, and annual dashboards for various Trial Court departments and offices.
• Provides administrative support to the Massachusetts Sentencing Commission.
• Assists with and/or conducts research projects as assigned by the Director of Research and Planning.
• Performs other duties as required.

Benefits

• All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level