Research Analyst

College of Lake County•Grayslake, IL

1d•Onsite

About The Position

The Research Analyst position supports all key functions of the Office of Institutional Effectiveness, Planning and Research in fulfillment of its departmental mission to uphold the college’s culture of inquiry and evidence-based decision-making and partner with all areas of the college to identify strategic opportunities and advance efforts toward achieving institutional excellence. Key departmental functions include: Assessment & Evaluation, Continuous Improvement, Compliance, Institutional Research, Planning, and Office Administration. The Research Analyst primarily supports these key functions by compiling, analyzing, and reporting on data as well as by providing consultative and technical support to college stakeholders on the design of research studies and the interpretation and use of data. The work of the Research Analyst helps to inform college planning and decision-making, assess the effectiveness of college initiatives, and fulfill reporting requirements of state and federal agencies and the regional accrediting body.

Requirements

Bachelor’s degree from a regionally accredited institution of higher education with emphasis in statistics, psychology, economics, education, social sciences, or a related field
Minimum five (5) years' career experience performing educational, social, or market research analytics.
Familiarity with quantitative and qualitative research methodologies
Excellent written and oral communication skills
Familiarity with state and federal economic, population, and educational data sources
Excellent interpersonal skills
Ability to work both autonomously and collaboratively
Excellent organizational skills and ability to prioritize work and handle multiple tasks and deadlines.
Ability to adapt to competing and shifting priorities.
Meticulous attention to detail, commitment to analytical rigor and intellectual honesty
Proficiency with Microsoft Office suite, particularly Excel, Power Bi, and Word; and SPSS
Ability to maintain discretion in sharing sensitive or confidential information in compliance with federal law, college policy, and departmental directives
Ability to perform this work in an office environment, with or without reasonable accommodations
Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Nice To Haves

Master’s degree in relevant field from accredited institution
Familiarity with a variety of databases, especially Workday (or other student information systems), credit reporting agency data, and other industry data sources.
Experience using mapping software (e.g. Arc GIS), as well as other data visualization software
Experience presenting complex findings in a compelling and entertaining way to lay and technical audiences
Experience using survey tools such as SurveyMonkey, or Qualtrics
Experience writing and conducting data queries
Engagement in professional, scholarly associations
Bilingual Spanish and English

Responsibilities

Compiling, analyzing, and reporting on data. Ad-hoc data requests and standard projects from design to reporting. Analyzing data using Excel, SPSS, and the college’s data warehouse in relation to qualitative and quantitative research activities. Manage large datasets.
Providing consultative and technical support to college stakeholders (i.e., individuals, committees, project teams) on the design of research studies, statistical tools, analytical methods and software, and the interpretation of research findings.
Assisting with the design, administration, and analysis of survey and focus group research, course evaluations, and program evaluation activities.
Writing reports and preparing presentations for various audiences to facilitate the communication of research findings to college stakeholders. Designing and preparing visually appealing and informative statistical tables, charts, graphs, and other illustrations.
Data visualizations (Power BI)
Assisting with data and research components of the department review processes and other institutional initiatives.
Conducting data validation and quality assurance activities. Verifying the quality and accuracy of data and reports prepared by other members of the IEPR team.
Active participation on committees and project teams
Assisting in the development and documentation of research and data methodologies and processes.
Helping to maintain data tools and software
Prepare SQL syntax for custom user tables needed for data visualization or reporting
SharePoint site management
Assisting in the preparation and checking of data for state and federal reports, regional accreditation requirements, and other compliance-related activities.
Perform other related duties as assigned.