Research Analyst, Community Insights

Britebound Brand•Boston, MA

3d•Hybrid

About The Position

Britebound is a national nonprofit dedicated to changing how children learn about careers and prepare for their futures by providing access to career-readiness information and experiences. The organization achieves its mission through free digital-first direct experiences, philanthropy, advocacy, thought leadership, groundbreaking research, and impact investing. Britebound believes that early exploration of career possibilities, starting in middle school, and access to education-to-career pathways aligned with individual passions and goals can lead to increased confidence and long-term success for all students. The Research Analyst, Community Insights will collaborate closely with the Research & Insights team and other Britebound colleagues on both internal and external research initiatives, while also being responsible for the strategy and daily operations of the organization's online research communities.

Requirements

5-10 years of experience in research, polling, analytics, community-based research, or a related role.
Proven track record of completing complex analyses, working with rich datasets, and developing clear data visualizations.
Strong quantitative and analytical skills, including experience with tools such as R, SQL, Python, STATA, SPSS, Dataiku, and/or comparable platforms.
Ability to synthesize complex information and develop actionable insights.
Experience building, managing, or engaging online communities, panels, or research participant networks.
Skilled in recruitment, retention, incentive strategy, moderation, and translating member feedback into usable insights.
Excellent written and verbal communication skills, with the ability to turn quantitative and qualitative findings into concise, audience-appropriate stories and recommendations.
Ability to connect the big picture to execution, manage multiple workstreams and deadlines, and proactively identify opportunities to improve research quality and business impact.
Collaborative, adaptable, resilient, results-oriented, and comfortable engaging in constructive debate and incorporating diverse perspectives.
Ability to build trust and credibility across levels and functions.

Responsibilities

Ensure data integrity through data cleaning, validation, and preparation across diverse datasets.
Produce topline statistics, subgroup comparisons, and multivariate analyses to address key research questions.
Apply statistical methods such as regression analysis, clustering, significance testing, and driver analysis to uncover insights, explain variation in outcomes, and identify actionable findings.
Translate complex findings into clear charts, captions, visualizations, dashboards, reports, briefs, and presentations that are compelling and accessible to non-technical audiences.
Manage Britebound’s three distinct online research communities (teens, parents, and counselors).
Engage with internal Britebound teams to design and conduct weekly research engagements to meet team needs.
Synthesize and deliver findings on a quick-turnaround cadence.
Design and program research engagements based on organizational needs for teen, parent, and counselor online communities.
Lead the launch and ongoing management of Britebound’s new counselor community, including recruitment, engagement, research programming, and continuous improvement of the member experience.
Develop and steward Britebound’s overarching strategy for online research communities, establishing consistent approaches to recruitment, retention, incentives, engagement, research cadence, governance, and insight sharing across audiences.
Help shape the Research & Insights team’s research agenda and analytical approaches.
Build strong cross-functional relationships to identify shared research needs and advance data-driven initiatives across Britebound.
Contribute to Research & Insights reports by activating Britebound’s online communities to source relevant qualitative feedback that adds depth and context to quantitative findings.
Propose and develop strategies for creating dashboards or other data visualizations that enable impactful use of findings from online research communities and other Britebound research projects.