Research Administration Systems and Process Manager

University of Arkansas System•Fayetteville, AR

1d•Onsite

About The Position

The Research Administration Systems and Process Manager is responsible for the implementation, administration, integration, support, and continuous improvement of research administration systems, workflows, and processes across the University of Arkansas Division of Agriculture (UADA). Through the application of workflow design, automation, system integration, and process improvement, the position develops and maintains solutions that enhance efficiency, reduce administrative burden, improve the researcher experience, and support institutional research objectives. The position bridges research administration, research compliance, technology, and other research-related administrative units to deliver practical, scalable solutions. While primarily focused on research administration systems and processes supporting the Arkansas Agricultural Experiment Station (AAES) and Cooperative Extension Service (CES), the position may also leverage its expertise to support research-related strategic administrative initiatives across UADA that advance productivity, innovation, and organizational effectiveness. This position reports directly to the AAES Associate Director of Research Development and Compliance. This is not an information technology position; rather, it is a research administration position with systems expertise that requires close collaboration with UADA Information Technology and other institutional stakeholders. This is an on-site position based in Fayetteville, Arkansas, and is not eligible for remote work. Occasional in-state travel, including travel to Little Rock and other Division locations, is required.

Requirements

Bachelor's degree in a related field
Three years of experience in research administration or research compliance
One year of experience in a supervisory or managerial role
Experience administering, implementing, supporting, or optimizing enterprise systems or workflow platforms
Experience analyzing and developing process improvements, workflow solutions, or system enhancements
Experience developing and delivering training, guidance materials, or user support services
Must be able to work on-site in Fayetteville, Arkansas; remote work is not available.

Nice To Haves

Experience administering research administration platforms (e.g., Streamlyne, InfoReady)
Experience developing workflow automation or low-code/no-code solutions using platforms such as Microsoft Power Platform and Sharepoint
Experience using Workday or other enterprise resource planning (ERP) systems
Experience supporting research administration and research compliance activities
Experience supporting complex or multi-unit organizations
Experience working directly with faculty, researchers, and administrative personnel
Experience coordinating with software vendors and technology partners during system implementations, upgrades, or enhancements
Knowledge of research administration, sponsored programs, and research compliance requirements and processes
Strong written, verbal, and interpersonal communication skills with the ability to collaborate effectively with diverse stakeholders
Strong analytical, project-management, and problem-solving skills
Ability to translate policy and requirements into technology-enabled solutions

Responsibilities

Implementation, administration, integration, support, and continuous improvement of research administration systems, workflows, and processes.
Develop and maintain solutions that enhance efficiency, reduce administrative burden, improve the researcher experience, and support institutional research objectives through workflow design, automation, system integration, and process improvement.
Bridge research administration, research compliance, technology, and other research-related administrative units to deliver practical, scalable solutions.
Support research-related strategic administrative initiatives across UADA that advance productivity, innovation, and organizational effectiveness.
Collaborate closely with UADA Information Technology and other institutional stakeholders.