Resales Specialist (Part Time)
About The Position
The Resales Specialist is the primary revenue driver of our retail boutique. You are a high-energy closer who thrives on metrics, relationship-building, and the fast-paced nature of a retail environment. You don't just wait for foot traffic; you proactively cultivate a loyal client base passionate about sustainable luxury. If you are a self-motivated individual who thrives in a fast-paced, metrics-driven, team environment, this could be the perfect match! Part time positions must have the ability to commit to 25 hours per week including evenings, weekends, and holidays as needed.
Requirements
- 1+ year of experience working in a metrics-based retail sales environment.
- Proven track record of meeting and exceeding individual sales goals and KPIs.
- A "startup" mindset: Comfortable with ambiguity, rapid change, and the fast-paced nature of a growing business.
- A positive, professional demeanor with the ability to represent a luxury brand with integrity.
- Self-motivation and the drive to seek out sales opportunities through daily proactive outreach.
- Exceptional attention to detail and organizational skills to manage a high volume of client interactions.
- Mastery of technology: Proficiency (or the ability to quickly become proficient) in Salesforce, Google Suite, and Mac iOS.
- Flexibility to work a schedule that meets business needs, including evenings, weekends, and holidays.
- Receptiveness to feedback and a commitment to continuous professional growth.
Nice To Haves
- Luxury retail experience
Responsibilities
- Proactively engage with clients on the floor to exceed daily and monthly sales targets through expert-level suggestive selling.
- Manage and grow a personal "book of business" by performing daily outreach to existing clients, turning one-time shoppers into lifelong loyalists.
- Monitor and analyze your individual sales performance, pivoting your strategy to meet shifting business needs and KPIs.
- Navigate multiple, complex customer journeys simultaneously, providing a seamless and elevated experience from entry to checkout.
- Act as the face of the circular economy, educating every client on the environmental impact of their purchase and the unique value of the TRR business model.
- Leverage deep knowledge of luxury brands and trends to provide styling advice and build trust with discerning shoppers.
- Maintain high-level brand standards through consistent merchandise replenishment and visual presentation.
- Execute opening and closing procedures with precision, ensuring the boutique is primed for a high-volume sales day.
- Master Salesforce and internal tech tools to track client preferences and streamline the sales process.
Benefits
- Base Pay PLUS uncapped bonus
- $250/month bonus (at target)
- Employee Stock Purchase Plan
- 9 Paid Company Holidays
- 9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
