Resales Specialist (Client Advisor) - Chicago

The RealReal•Chicago, IL

1d•$21 - $25•Onsite

About The Position

The Resales Specialist (Retail Sales Associate) is a key sales position in our retail stores at The RealReal. As a Resales Specialist, you are goal-oriented and driven to achieve and exceed sales goals. You're client-obsessed, adaptable to change in a “startup” environment, and passionate about sustainable luxury fashion. If you are a self-motivated individual who thrives in a fast-paced, metrics-driven, team environment, this could be the perfect match! Full time positions must have the ability to commit to 40 hours per week.

Requirements

1+ year of experience working in retail sales
A positive, friendly demeanor with the ability to represent the TRR brand with integrity and professionalism at all times
Genuine passion and enthusiasm for the customer experience
Proven ability to excel in a metrics-based sales environment
Self-motivation and a drive to achieve results
Exceptional attention to detail and organization skills
Adaptability and openness to change
Receptiveness to feedback to improve performance
Ability to quickly learn and master new technological tools

Nice To Haves

Previous luxury/consignment retail experience
Proficiency with Google Suite and Salesforce
Experience using Mac iOS operating system

Responsibilities

Drive sales through client engagement, suggestive selling, and sharing product knowledge
Provide a high level of service while navigating multiple customer journeys simultaneously
Educate clients on The RealReal’s mission of sustainable fashion and business structure
Build brand loyalty by delivering a best in class customer experience
Outreach daily to existing customers to drive traffic into your retail store
Assist with opening and closing procedures
Support store daily tasks, such as replenishing supplies, replenishing merchandise and maintaining brand standards
Other duties as assigned