Resale Store Assistant Manager - Part Time

Hospice of the North Coast•Encinitas, CA

11d•$24 - $26•Onsite

About The Position

Hospice of the North Coast is seeking a Part Time Resale Store Assistant Manager to support the daily operations of our resale shop. This role is ideal for someone with retail leadership experience who enjoys hands-on work, community interaction, and the opportunity to step in and support management as needed. This position assists with day-to-day store operations and is expected to perform key duties of the Resale Shop Manager during absences or as operational needs arise.

Requirements

1–3 years of retail experience, including supervisory or lead responsibilities
Experience with merchandising, pricing, and customer service in a retail environment
Ability to work independently with minimal supervision
Strong communication and interpersonal skills
Organized, dependable, and adaptable
Comfortable leading volunteers and supporting a mission-driven environment
Ability to operate a cash register and process transactions
Valid driver's license and current auto insurance
Ability to lift up to 50 lbs. as needed

Nice To Haves

Bachelor's degree preferred in a related field

Responsibilities

Supports the day-to-day operations of the resale shop, including opening and closing procedures as assigned
Assists with volunteer recruitment, training, scheduling, and supervision
Provides excellent customer service and resolves customer concerns promptly and professionally
Steps in to perform key Resale Shop Manager duties during absences or as needed
Assists with merchandising, pricing, and product displays to maximize sales
Helps maintain inventory flow, donation intake, and organization of the sales floor
Engages with donors and customers, creating a welcoming and positive experience
Assists with ordering supplies within approved budget guidelines
Ensures volunteers understand their roles and the mission of Hospice of the North Coast
Maintains volunteer documentation and supports annual evaluations as needed
Performs other duties as assigned to support resale shop operations
Demonstrates reliability, punctuality, and flexibility
Manages multiple responsibilities while meeting productivity and quality standards
Communicates respectfully and professionally with staff, volunteers, and the public
Adapts well to changing priorities and busy retail environments
Complies with hospice policies, procedures, and applicable regulations
Upholds high standards of professionalism, integrity, and accountability
Performs duties in alignment with the Hospice of the North Coast Way, consistently