RES DISTRICT MANAGER - AMERICAN AIRLINES PHX

Compass Group•Phoenix, AZ

6d•$114,000 - $116,000•Onsite

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary Take your career to new heights with Eurest! We are seeking an experience Food & Beverage leader to join our PHX airport based team (supporting American Airlines' dynamic lounge operations in a very dynamic airport environment!) The Resident District Manager will manage this large multi-unit dining account; the airline clubs are open 7 days a week. This is highly visible account location for the American Airlines brand; delivering exceptional guest and client service is of paramount importance. The RDM leads a sizeable team and ensures the lounge operations provide exemplary guest service, each and every day. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and clearly defined expectations to achieve operational and financial goals in a very fast paced environment!

Requirements

Bachelor's degree and minimum of three (3) years of management experience, preferably in large volume hotel food & beverage operation, hospitality management, conference center management.
Is well-versed in all aspects of foodservice management with a proven track record of success
Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software

Responsibilities

Leads, manages, and encourages a diverse team at a large account, with the goal of providing top-notch service to the client and to the guests.
Drives and develops self and team; builds strong relationships with the client(s) and achieves key performance indicators (profitability, safety, employee engagement, etc.)
May serve on district leadership team, and participate in ongoing conversations with peers to share standard processes, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
Develops a culture of transparency, understanding, education, safety, and accountability at the account
Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of al policies and procedures