REPROGRAPHICS TECHNICIAN (FULL TIME)
About The Position
We have an opening for a full time REPROGRAPHICS TECHNICIAN position. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). This role serves as a customer service representative in a call center and provides work order management support for staff/customers.
Requirements
- Experience in large form printing required.
- Experience implementing quality control measures to ensure high-quality reproductions (e.g., color management, job preflight experience).
- Experience operating wide format printers.
- Be able to print on different substrates (vinyl, acrylic, dibond).
- Experience operating Colex CNC cutter.
Responsibilities
- Implement quality control measures to ensure high-quality reproductions (e.g., color management, job preflight experience).
- Operate wide format printers and print on different substrates (vinyl, acrylic, dibond).
- Operate Colex CNC cutter.
- Answer the telephone, respond to customer emails and provide general assistance to customers.
- Review and promote service requests submitted by customers.
- Provide clerical support; maintain files and records.
- Prepare routine correspondence, forms and other documents.
- Collect, verify, retrieve and enter data.
- Operate standard office equipment.
- Complete project assignments.
- Assist in the preparation and proofing of materials for reports and other publications.
- Interact effectively with staff, students and faculty while conducting daily workplace duties.
- Communicate with customers to complete work in a cost-effective, efficient and safe manner.
- Maintain a clean and safe work environment.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
