Reproductive Health Assistant (“Medical Assistant”)

Planned Parenthood of Illinois•Chicago, IL

4d•Onsite

About The Position

The Reproductive Health Assistant (“Medical Assistant”) provides direct clinical support for family planning, medication abortion, and procedural abortion services. Working with clinicians and nursing staff, this position prepares patients, assists with visits and procedures, and promotes safe, timely, patient-centered care. Occasional front desk coverage may be assigned. Performance is evaluated through clinical competency, patient safety, documentation accuracy, patient experience, and teamwork.

Requirements

At least one year of experience using an electronic health record; Epic experience is strongly preferred.
Clinical organization, accurate documentation, patient-centered communication, infection prevention, and effective teamwork.

Nice To Haves

Graduation from a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES).
One or more years of experience as a Medical Assistant in a high-volume ambulatory care setting; reproductive healthcare and Electronic Health Records experience preferred.

Responsibilities

Room patients; obtain and document vital signs, histories, medication information, and allergies; prepare examination rooms; and assist clinicians with examinations and authorized procedures.
Assist with family planning, medication abortion, and procedural abortion visits, including patient preparation, equipment readiness, approved patient instructions, and ultrasound preparation and support as trained and authorized.
Perform venipuncture, specimen collection and handling, and authorized point-of-care testing in accordance with competency validation, clinical protocols, and applicable requirements.
Prepare rooms and supplies between visits, communicate patient readiness and delays, and support efficient clinic flow. Provide registration or scheduling coverage when needed.
Document care accurately in the Electronic Health Record (EHR); follow infection prevention, privacy, laboratory, and safety requirements; maintain clinical equipment and supplies; and report concerns promptly.
Deliver respectful, inclusive, confidential care; communicate clearly with patients and colleagues; and perform delegated duties within documented training, competency, and authorization.
Complete required PPIL onboarding and initial competency validation within established timelines; maintain competencies through ongoing training and reassessment.
Perform other duties as assigned within the role’s authorized scope.