Representative, Sales- Corporate & Wedding (Universal Horror Unleashed)

Universal Orlando•Las Vegas, NV

3d•Onsite

About The Position

The Corporate / Wedding Sales Representative will focus on selling Universal’s newest year-round horror attraction, Universal Horror Unleashed. They will oversee the day-to-day activity of ensuring that group sales targets and guest service standards are consistently met, and partner closely with Food & Beverage, Operations, Finance, and other internal teams. The role requires proactive outreach, exceptional relationship management, and the ability to tailor experiences to meet the unique needs of each group segment. This includes weddings, school events, field trips, proms, and other related markets including social, military, educational, religious, and fraternal (SMERF) organizations.

Requirements

Bachelor’s degree in a related field, or equivalent combination of education, training, and relevant experience.
2+ years group & event sales experience in the Las Vegas hospitality and/or event industry; or equivalent combination of education and experience.
LVMPD Non-Gaming Work Card.
Strong communication skills, both written and verbal, with the ability to support client and internal partner needs.
Effective presentation skills and ability to conduct site visits, client meetings, and product overviews.
Ability to work nights and weekends as determined by business needs.
Proficient in Microsoft Office, including Word, Excel, PowerPoint, Teams and Outlook.
Ability to use sound judgment and escalate complex client, contract, or operational matters to leadership as appropriate.
Ability to review sales activity, maintain accurate records, and support reporting needs.
Consistent attendance is a job requirement

Nice To Haves

Technical acumen to effectively navigate point-of-sale and CRM systems including Salesforce, Delphi/Amadeus (Space Management/BEO), and Horizon/SAP POS/ticketing system is desirable.
Knowledge and experience working in the Las Vegas hospitality and/or event industry.

Responsibilities

Develop and execute strategic group and event sales programs, including team-building experiences, educational offerings, and specialty group packages, while partnering with Food & Beverage, Operations, Finance, and other internal teams to drive revenue growth, enhance guest engagement, and expand market reach. Partners with the Sales Manager to generate repeat business, new leads, and referrals.
Drive the development and growth of the wedding business segment, creating compelling wedding packages, cultivating relationships with planners and industry partners, generating qualified leads, and overseeing sales strategies to increase bookings and deliver exceptional client experiences.
Continue to be well-versed in all Universal Horror Unleashed product offerings, procedures, and policies. Stay informed about industry trends, competitive offerings, and emerging event technologies. Participate in ongoing training, internal briefings, and product updates to ensure accurate and current knowledge is applied in all client interactions.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Perform other duties as assigned.