Representative Payee Investigator I - 530169

The University of Alabama•Tuscaloosa, AL

9d•Hybrid

About The Position

The Representative Payee Investigator I follows Social Security Administration (SSA) protocols to conduct SSA Representative Payee Reviews. Reviews Representative Payees practices to be in compliance with the Social Security Administration. Prepares, generates, and distributes review notifications and SSA Privacy Act Statement to required recipients. The Alabama Disabilities Advocacy Program (ADAP) is the statewide protection and advocacy system for the state of Alabama. ADAP works to achieve fairness and justice for Alabamians with disabilities that provides legally based advocacy services. This position investigates allegations of abuse and neglect against persons with disabilities. Participate in legislative and regulatory advocacy work. Conducts education and outreach about disability rights. Conducts onsite reviews of persons or entities serving as representative payees for beneficiaries of Social Security payments following specific guidelines and protocols. Interviews representative payees and beneficiaries. Review confidential and private records. Documents observations and collects evidence and information of value. Reviews work sites and housing facilities for possible health and safety violations. Reviews and analyzes financial records to assess violations or potential incidents of mismanagement of beneficiary funds. Prepares comprehensive reports detailing the findings. Develops corrective action plans to assist representative payees in conforming to requirements specified by the Social Security Administration Commissioner. Works with complex reviews and be required to train representative payees in their duties. Provides beneficiaries information and referral to other programs or services as appropriate to protect their rights and secure their well-being.

Requirements

Bachelor's degree and two (2) years of attorney, educator, paralegal, and/or advocate experience; OR master's degree and some attorney, educator, paralegal, and/or advocate experience.
Must have valid U.S. driver's license.
Must be at least 19 years of age at time of hire.
Must have an acceptable Motor Vehicle Report that is in compliance with University policies.
Ability to work and display sensitivity to individuals with disabilities.
Ability to work independently while being supervised and supported by managers and other team members.
Ability to analyze and synthesize information from a variety of sources.
Ability to juggle multiple projects at the same time.
Effective verbal and written communication skills.
Exceptional interpersonal relationship skills.
Strong computer and technology literacy.
High commitment to service excellence.
Strong mathematical skills.

Nice To Haves

Applicants under the age of 21 will have some driving restrictions.

Responsibilities

Conduct SSA Representative Payee Reviews following SSA protocols.
Review Representative Payees practices for compliance with the Social Security Administration.
Prepare, generate, and distribute review notifications and SSA Privacy Act Statement.
Investigate allegations of abuse and neglect against persons with disabilities.
Participate in legislative and regulatory advocacy work.
Conduct education and outreach about disability rights.
Conduct onsite reviews of persons or entities serving as representative payees for beneficiaries of Social Security payments.
Interview representative payees and beneficiaries.
Review confidential and private records.
Document observations and collect evidence and information of value.
Review work sites and housing facilities for possible health and safety violations.
Review and analyze financial records to assess violations or potential incidents of mismanagement of beneficiary funds.
Prepare comprehensive reports detailing findings.
Develop corrective action plans to assist representative payees in conforming to SSA requirements.
Train representative payees in their duties.
Provide beneficiaries information and referral to other programs or services.