Professional-P3-Sales

Kidde Global Solutions

19h • $80,937 - $95,220 • Remote

About The Position

Kidde Global Solutions is seeking an experienced Inside Sales Representative for its U.S. Commercial Sales channel. The role supports a geographical area and works with regional sales managers to meet or exceed regional quotas. Responsibilities span customer satisfaction, lead generation, account management, and customer service in electrical and HVAC markets, with expansion into fire equipment distribution and Edwards Signaling. The representative builds and maintains customer relationships, identifies new product opportunities, and promotes products and brands at industry shows.

This experienced inside sales professional works independently to generate leads, meet performance goals, support customers, and improve processes that enhance inside sales performance. The role collaborates with outside sales, trade marketing, logistics, customer service, engineering, manufacturing, regional sales managers, and third-party representative agencies. The position is remote for candidates in the Central or Mountain time zones, with less than 20% travel for customer meetings, trade shows, and events.

Requirements

• Bachelor’s degree.
• At least 3 years of inside sales or account management experience in a manufacturing or similar environment.
• At least 3 years of experience with the Microsoft Office suite.
• Advanced knowledge obtained through a university degree combined with experience.
• Live in the Central or Mountain time zone.
• Strong communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work effectively in a team environment.
• Ability to build and maintain customer relationships.

Nice To Haves

• Fire safety-specific experience is strongly preferred.
• Experience with CRM software is a plus.
• Previous sales experience in the fire safety industry is preferred.
• Previous sales experience with electrical distribution and/or National Accounts is a plus.
• Skills in inside sales, lead generation, and account management.
• Customer satisfaction and customer service skills.

Responsibilities

• Meet or exceed sales targets for assigned accounts within the designated region.
• Achieve revenue growth and profitability targets by channel segment and customer.
• Identify opportunities to convert customer purchases from competitive solutions.
• Engage customers through inbound and outbound calls.
• Educate customers about new products, legislation, and product updates.
• Demonstrate product knowledge, explain features and benefits, understand competitive offerings, and propose customer solutions.
• Manage, maintain, and update customer interactions in a tracking system.
• Collaborate with Regional Sales Managers and third-party representative agencies to provide strong customer support.
• Coordinate with customer service, finance, and logistics to respond to customer needs in a timely manner.
• Support customer satisfaction, lead generation, account management, and customer service in electrical and HVAC markets, with expansion into fire equipment distribution and Edwards Signaling.
• Build and maintain customer relationships, identify new product opportunities, and promote products and brands at industry shows.
• Work with outside sales, trade marketing, logistics, customer service, engineering, and manufacturing.
• Source sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Improve processes to enhance inside sales performance.
• Travel to customer meetings, trade shows, and events as needed, with travel expected to be less than 20%.

Benefits

• Medical, dental, and vision coverage.
• Life and disability insurance.
• Retirement plan.
• Paid time off, including vacation, sick time, and company holidays.
• 401(k) with employer match.
• Employee assistance program assistance.
• Potential eligibility for an annual performance bonus based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level