Representative III, Volunteer Recruitment

American Red Cross • Essex, MD

1d • Hybrid

About The Position

The American Red Cross is seeking a Representative III, Volunteer Recruitment to support its mission through effective volunteer recruitment and engagement. This is a hybrid position serving the Southern Maryland region, and candidates must reside within 50 miles of the Landover, MD chapter. The role involves developing and executing recruitment strategies, providing coaching and guidance to prospective volunteers, and supporting all volunteers. The position requires performing duties in compliance with standard operating procedures and applicable regulations. The American Red Cross is the world's largest humanitarian network, offering a purposeful career path and competitive compensation and benefits.

Requirements

• Bachelor's degree required.
• Minimum of 5 years of related experience.
• Ability to work on a team.
• Excellent oral and written communication skills.
• Strong interpersonal and presentation skills.
• Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively.
• Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
• Collaboration & Problem-Solving: A strong team player with proven problem-solving skills.
• Communication Skills: Clear, effective verbal and written communication abilities.
• Mission-Driven & Authentic: Demonstrates authenticity and passion in mission delivery.
• Energy & Engagement: High-energy, proactive, and adaptable in dynamic environments.
• Volunteer Leadership: Experience working with and leading volunteers.
• Community Engagement Experience: Proven experience in community outreach and engagement.
• Government & Community Partnerships: Established relationships with local government agencies and community partners.

Responsibilities

• Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs.
• Conduct general and targeted outreach and recruiting activities through various resource pools, networks and social media to obtain volunteer applicants tracked to referral and approval.
• Leverage recruitment venues, in-person presentations, social media campaigns, user groups and professional associations to identify and attract qualified candidates.
• Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs.
• Partner with assigned staff to strengthen existing relationships and identify and evaluate prospective volunteer recruitment sources and partnerships.
• Evaluate and modify recruitment strategies based on lessons learned.
• Support the development and ongoing refinement of the Volunteer Recruitment Plan to include both in-person and digital strategies.
• Provide coaching and guidance to volunteer recruitment teams (paid and volunteers), and foster a culture of volunteerism that supports recruitment strategies.
• Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials.
• Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.
• Maintain accurate records of all potential and actual volunteer leads through the appropriate tools.
• Produce status reports as directed.
• Support volunteer programs and services to meet established goals and objectives.
• May assist in scheduling and coordinating volunteer orientations, placements, meetings and events.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees