Representative, HR Consulting Services

Fraser Health•Surrey, BC

1d•Onsite

About The Position

We are hiring a Full Time Representative, Human Resource Consulting Services to join our team in Surrey, BC. Join Fraser Health and play a key role in supporting labour relations within a complex, unionized healthcare environment. In this role, you’ll provide guidance to managers and staff on collective agreement interpretation, while supporting displacement and bumping processes with accuracy, consistency, and a people-first approach. Be part of a collaborative HR team that supports fair, consistent labour relations while contributing to high-quality patient care across Fraser Health. A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Requirements

Education in Human Resources or a related field
Experience in labour relations, preferably in healthcare or a large, unionized organization
Strong analytical, organizational, and communication skills
Ability to manage sensitive information with professionalism and discretion
Bachelor’s Degree in Business Administration with an emphasis on Human Resource Management and two (2) years' recent, related experience, preferably from within the healthcare industry or an equivalent combination of education, training and experience.
Proficiency in the use of personal computers and related software applications.
Applies expertise in the interpretation application of human resource practices and relevant collective agreements.
Strong decision-making, critical thinking, analytical and problem solving.
Utilizes expert investigative and analytical skills to research and analyze documents/data/information in the creation and generation of background information, reports and special projects.
Effective and courteous in using both verbal and written communication skills when providing advice and interpretation on displacement/bumping related issues to leadership and staff.
A minimum of 40 w.p.m. typing.
Physical ability to perform the duties of the position.
Confirm you are legally entitled to work in Canada

Responsibilities

Provide advice on collective agreements and labour relations practices
Support displacement, bumping, and restructuring processes
Research and present workforce options based on seniority and skills
Assist with grievance management, documentation, and tracking
Maintain accurate labour relations data and reports
Support essential services planning and strike contingency activities
Provides advice, support and education related to the displacement process to Managers, Union representatives and displaced/bumped employees exercising their Collective Agreement rights.
Ensures consistent application of reduction and restructuring processes related to displacements, bumping and transfers.
Researches, analyses and presents appropriate bumping options to affected staff members based on seniority, skill set, abilities and in accordance with the Collective Agreement.
Assists the HR Client Partners and Manager in developing and preparing labour relations documents, such as grievance responses, and investigation scripts. Carries out grievance research; collates and prepares information, calculates liability and processes grievance settlements including liaising with appropriate stakeholders.
Responsible for inputting all grievances and relevant information to the grievance database. Generates grievance reports and reviews with HR Client Partners for accuracy.
Assists HR Client Partners in the population of essential service documents in preparation for essential service negotiations with the unions; ensures all signed off documents are uploaded to the LRB.
Assists HR Client Partners in job action and strike contingency planning including participating in ESOC discussions to ensure M/MS deployment, orientation and scheduling is completed.
Assists the HR Client Partners with Extended Work Day Rotation (EWD) submissions.
Provides knowledgeable application of the various collective agreements’ language as it relates to displacements.
Ensures that high quality HR and displacement/bumping related information is available for decision making.
Initiates, maintains and updates computerized and manual record keeping systems including vacancy tracking, labour relations and grievance tracking; produces relevant reports.
Maintains and periodically audits resources such as arbitrations, trouble-shooters, CIUs, and practice guidelines
Provides confidential administrative support duties to Client Partners including an efficient triage system that precisely identifies customer needs and transfers requests to most appropriate Employee Experience resource as required.