Repossession Case Manager

National Asset Recovery Specialists•Punta Gorda, FL

19h•Onsite

About The Position

Sun West Recovery, a sister company of National Asset Recovery Specialists, Inc., is seeking a high-energy, competitive, and driven Repossession Case Manager to work out of our Punta Gorda, Florida office. This is not a slow desk job. This is a fast-paced, hands-on operations role for someone who wants to be directly involved in locating vehicles, supporting field agents, communicating with clients, routing daily recovery activity, and helping grow our local caseload. The right candidate will be self-motivated, organized, relentless, and comfortable taking ownership. This person will report directly to the owners and will play a key role in helping drive daily recovery performance for our Florida operation.

Requirements

High-energy, motivated, and competitive mindset
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Ability to work in a fast-paced, high-volume operations environment
Strong attention to detail and accountability
Comfortable making quick decisions and managing priorities
Ability to work directly with ownership and take direction
Must be dependable, professional, and results-driven

Nice To Haves

Repossession operations, skip tracing, asset recovery, or dispatch experience.
Private investigations, collections, finance-related recovery, or client account management experience.
Logistics, routing, fleet coordination, military, law enforcement, or structured operations experience.
Sales, client development, or business development experience is a plus.
Background in logistics, fleet coordination, investigations, military, law enforcement, or structured operations is a plus
Sales or client relationship experience is beneficial

Responsibilities

Skip trace active repossession accounts to help locate vehicles and verify debtor, address, employment, and asset information.
Work directly with clients to manage repossession accounts, provide updates, and support recovery efforts.
Assist with client development and help grow the local client caseload through strong communication, follow-up, and relationship-building skills.
Coordinate with the local field repossession team to help locate vehicles and support daily recovery activity.
Route and prioritize daily assignments for local field agents based on location, urgency, workload, and recovery potential.
Monitor active repossession accounts and ensure timely updates are entered into company systems.
Communicate with field agents throughout the day to assist with leads, updates, escalations, and assignment movement.
Help identify high-priority accounts, hot leads, and opportunities to improve recovery performance.
Provide clients with professional and timely updates regarding account status and field activity.
Support a competitive, accountable, and team-focused recovery environment.
Assist ownership with daily operational needs, performance tracking, and local market growth.