Repossession Administration Specialist

Attain Finance•London, KY

3d•$18 - $24•Hybrid

About The Position

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance! This position follows a hybrid work model based in our London, KY Office.

Requirements

1–2 years of collections, recovery, or servicing experience.
Strong understanding of secured lending and repossession processes.
Knowledge of regulatory requirements (FDCPA, SCRA, UDAAP principles).
High attention to detail and strong documentation skills.
Ability to make consistent, policy-driven decisions.

Responsibilities

Reviewing, validating, and processing accounts eligible for repossession.
Ensuring all repossession actions comply with company policies, regulatory requirements, and internal procedures.
Maintaining accurate documentation and supporting timely assignments to repossession vendors.
Serving as the primary control point for repossession eligibility, documentation integrity, and vendor assignment readiness across the repossession lifecycle.
Reviewing delinquent accounts to determine repossession eligibility based on company criteria.
Confirming all required repossession conditions are met prior to assignment (title, lien status, account delinquency, required notices, etc.).
Conducting complete account validations.
Applying appropriate account status codes (e.g., repo eligible, ineligible) with detailed notes supporting decisions.
Ensuring all repossession activity adheres to company policies and SOPs and regulatory requirements (FDCPA, SCRA, state laws).
Validating that required notices have been sent and expired before assignment.
Preventing unauthorized or non-compliant repossession activity by enforcing eligibility standards.
Maintaining audit-ready documentation in all systems.
Reviewing accounts flagged as ready for repossession and assigning to approved vendors.
Confirming eligibility remains valid at the time of assignment.
Entering and maintaining system codes indicating repossession stage (e.g., assigned, voluntary surrender, unable to locate).
Providing vendors with accurate and complete account details to support recovery efforts.
Maintaining accurate, detailed, and compliant account notes in servicing systems.
Tracking repossession stages using standardized coding structures.
Ensuring all supporting documents are uploaded and accessible.
Acting as the administrative gatekeeper between Collections activity (pre-repo), Repossession assignment, and Recovery and remarketing.
Identifying and escalating exceptions, risks, or discrepancies.
Cross-functional collaboration with Collections teams for pre-repo account review and readiness, Legal and compliance teams for escalations, and Recovery and remarketing team for post-repossession actions.
Communicating account status changes clearly across teams.