Reports Coordinator

Lifemark Health Group•Calgary, AB

1d•Onsite

About The Position

Reports Coordinator at Viewpoint is a flexible team player who supports the administrative management of all single and multidisciplinary reports/documentation related to client assessment files. This role is essential for tracking and managing the flow of assessments reports, ensuring timely receipt, formatting, and documenting each step in ADMS to support smooth processing. A Reports Coordinator’s also handle final report preparation and delivery and maintain accurate records.

Requirements

Relevant post-secondary/community college education
3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Comprehensive computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Effective verbal and written communication skills
Proven organizational and multi-tasking skills
Knowledge of medical terminology and medical transcription experience is a strong asset

Responsibilities

Follow up on outstanding reports with assessors and transcription, and document in computer tracking system
Monitor tracking system for reports due in and out on a daily basis, facilitate timely delivery
Document special cases and special handling of reports as appropriate
Document receipt of reports from assessors in system and ensure report statuses are advanced to ensure smooth transition through steps in process
Format reports, perform preliminary quality assurance checks, and then upload in preparation for detailed Quality Assurance reviews
Facilitate, follow up, and document report sharing amongst assessors for multidisciplinary assessments
Final formatting of reports to be sent to customer. Ensure copy of report appropriately filed in system and report metrics appropriately logged and tracked
Deliver report to customer via delivery method specified in Service Level Agreement

Benefits

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence