About The Position

The Reporting & Analytics Analyst supports Technical Deployment Management and Data Center Operations through data-driven insights, reporting, and analysis. In this role, you will focus on data center deployments and provisioning analytics—helping teams plan, execute, and continuously improve customer implementations, including EIS deployments, change orders, reinstalls, and inventory-related activities.

Requirements

  • Demonstrated experience as a business, operations, or reporting analyst, typically 3+ years
  • Advanced Power BI and SQL skills
  • Strong Excel skills and experience working with large datasets
  • Bachelor’s degree or equivalent experience required
  • Strong communication, analytical, and collaboration skills

Nice To Haves

  • Experience supporting data center operations or technical deployments
  • Familiarity with provisioning, ticketing, or inventory systems
  • Experience with Python, R, or Alteryx

Responsibilities

  • Analyze and model data related to data center deployments, customer implementations, and provisioning activities
  • Support analytics across the deployment life cycle from order validation through implementation and close-out
  • Identify trends, risks, bottlenecks, and opportunities affecting on-time delivery and service quality
  • Build and maintain Power BI dashboards for Technical Deployment Management and Operations teams
  • Publish dashboards tracking deployment status, commit-date adherence, and provisioning accuracy
  • Keep the Deployment inventory up to date
  • Work with TDMs to ensure the proper material inventory is on site
  • Coordinate inventory transportation from one IBX to another as requested
  • Integrate data from multiple operational systems.
  • Perform deep-dive analyses to support investigations, audits, and escalations.
  • Automate recurring analytics and reporting tasks.
  • Identify opportunities to improve fulfillment, lead times, and data quality.
  • Partner with Technical Deployment Managers, Data Center Managers, Operations, and customer-facing teams.

Benefits

  • Employee Assistance Program
  • Health insurance
  • Life insurance
  • Disability insurance
  • Voluntary plans
  • Retirement plan
  • Paid Time Off (PTO)
  • Paid Holidays
  • Healthcare coverage
  • Retirement or savings plans
  • Vacation
  • Personal time
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