Reporting & Analytics Specialist

Koniag Government Services•Washington, DC

21h•Hybrid

About The Position

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Reporting & Analytics Specialist to support KITS and our government customer in Washington, DC. The position is hybrid, requires 2 days onsite. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag IT Solutions (KITS) is seeking a detail-oriented Reporting / Analytics Specialist with a minimum of 3 years of experience to build and maintain reports, dashboards, and data visualizations that support infrastructure operations, service management, and program decision-making for a federal civilian customer. The ideal candidate is comfortable working with SQL and enterprise BI tools, and can translate operational data from ITSM, monitoring, and infrastructure systems into clear, actionable insights for both technical and non-technical stakeholders.

Requirements

Bachelor's degree in Data Analytics, Information Systems, Computer Science, or related field, or equivalent professional experience
Minimum of 3 years of experience in a reporting, business intelligence, or data analytics role
Strong SQL skills, including the ability to write and optimize queries against operational data
Experience building dashboards and reports in Power BI, Tableau, or a similar BI tool
Working knowledge of data modeling and data quality/validation practices
Strong written and verbal communication skills, with the ability to translate data into actionable insight for varied audiences
Ability to obtain Public Trust

Nice To Haves

Experience working in a federal government IT environment
Microsoft Certified: Power BI Data Analyst Associate or Tableau Desktop Specialist certification
Experience with ServiceNow Performance Analytics or similar ITSM reporting modules
Familiarity with Python for data manipulation (e.g., pandas)

Responsibilities

Design, build, and maintain dashboards and reports using Power BI, Tableau, or equivalent BI tools to track infrastructure health, SLA/OLA performance, and operational KPIs.
Extract, clean, and transform data from ITSM (e.g., ServiceNow Performance Analytics), monitoring/observability platforms, and infrastructure systems to support reporting needs.
Write and optimize SQL queries against operational data sources to support ad hoc and recurring reporting requirements.
Partner with the Automation / Tooling / Analytics Lead and functional teams (server/cloud, storage/backup, database, monitoring/SRE) to define reporting requirements and key metrics.
Support monthly and quarterly program reporting, including modernization progress, incident trends, and capacity/utilization metrics.
Maintain data quality and documentation for reporting data sources, definitions, and calculation logic.
Support FinOps-related reporting on cloud cost, utilization, and rightsizing opportunities.
Present findings and recommendations to technical and program stakeholders in a clear, actionable format.