Repair Technician

O&G•Flora Vista, NM
•$14 - $22•Onsite

About The Position

We are seeking a skilled, hands-on repair technician to run our repair shop. This role covers the widest range of equipment in our business: valves, pumps, small engines, outdoor power equipment, and much more. You will diagnose problems, refurbish used equipment, and deliver high-quality repairs for both our customers and our own inventory. If you enjoy figuring out how things work and getting them running again, this job is built for you.

Requirements

  • High school diploma or GED.
  • Demonstrated mechanical aptitude and hands-on repair experience.
  • Proficiency in the safe and effective use of hand tools, power tools, and diagnostic equipment.
  • Valid driver's license.
  • Strong analytical and troubleshooting skills.
  • Ability to work independently while managing time and priorities.
  • Excellent communication and customer service abilities.
  • High level of attention to detail and accuracy.
  • Consistent attendance and punctuality are essential functions of this role.
  • Ability to lift up to 50 lbs regularly and remain on foot for extended periods.
  • Clean driving record.

Nice To Haves

  • Small engine repair experience.
  • Small engine certification (such as EETC) or manufacturer training.

Responsibilities

  • Diagnose, refurbish, and repair a wide variety of equipment, including valves, pumps, chainsaws, string trimmers, lawn mowers, generators, pressure washers, power tools, and other small engine equipment.
  • Conduct thorough diagnostic assessments to identify mechanical issues and give customers clear, accurate repair recommendations.
  • Prepare repair estimates, contact customers with quotes for approval before work begins, and keep them updated through completion.
  • Order and track parts needed for repairs, and manage each shop job from intake to pickup.
  • Accurately document all work performed, keeping complete and legible records for customer reference and internal use.
  • Complete all work with a focus on accuracy, efficiency, and adherence to safety standards.
  • Maintain a clean, organized, and safe shop to support equipment longevity and operational safety.
  • Stay current on technical knowledge of serviced equipment, pursuing additional certifications and training as required.
  • Pick up and deliver customer equipment as needed.
  • Work closely with team members across departments to deliver excellent customer service and keep jobs moving.
  • Support other departments as needed, including sales and warehouse operations.
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