Repair Technician

Rom Technologies•West Chicago, IL

23h•Onsite

About The Position

At ROMTech, we are transforming recovery through innovative technology, data-driven care, and exceptional service. We are committed to improving outcomes by delivering high-quality solutions that support patients, providers, investors, and business partners while fostering a culture of collaboration, accountability, and continuous improvement. ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.

Requirements

Ability to diagnose, repair, and maintain complex electromechanical equipment.
Proficiency using hand tools, measuring devices, and repair equipment.
Computer proficiency, including Microsoft Office applications and business software systems.
Strong troubleshooting and problem-solving skills.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize work, and manage time effectively.
Ability to maintain confidentiality of sensitive business information.
Ability to interpret technical documentation, procedures, and work instructions.
Ability to work independently and collaboratively in a manufacturing environment.
Professional demeanor and commitment to quality and safety.
Required Experience troubleshooting, repairing, or maintaining complex electromechanical equipment or devices.
Experience documenting repair activities and maintaining accurate records.
Experience operating in a production, manufacturing, service, or technical repair environment.

Nice To Haves

Experience repairing, installing, and maintaining medical devices.
Experience in logistics, warehouse, inventory, distribution, or manufacturing operations.
Knowledge of FDA-regulated environments and quality systems.
Familiarity with ERP systems and inventory management platforms.
Experience with FDA regulations applicable to durable medical equipment (DME).
Experience repairing products consisting of numerous mechanical and electrical components.
Prior experience in the medical device, healthcare technology, or regulated manufacturing industry.
Experience supporting inventory control, logistics, warehouse, or distribution functions.
Associate degree in Electronics, Biomedical Equipment Technology, Engineering Technology, Manufacturing Technology, or related field.
Bachelor's degree is a plus
OSHA safety-related certifications.
Technical certifications related to electronics, biomedical equipment, manufacturing, or repair disciplines.

Responsibilities

Perform quality inspections and functional testing of devices utilizing company systems, software applications, and established quality procedures.
Diagnose, troubleshoot, repair, and validate complex electromechanical medical devices within established specifications and procedures.
Document repairs, inspections, testing results, and device history records using ERP and other company systems.
Ensure repaired and upgraded devices meet quality, safety, and operational requirements prior to release.
Perform device upgrades, modifications, and retrofits as directed.
Maintain accurate inventory records of finished goods, replacement components, defective parts, and repair materials.
Analyze repair trends and provide repair activity and trending reports to management.
Communicate Return Material Authorization (RMA) activity and repair status updates as required.
Maintain compliance with applicable FDA, OSHA, company quality system, and operational requirements.
Build, assemble, disassemble, and reassemble devices and components as required.
Support continuous improvement initiatives related to device reliability, repair efficiency, quality, and inventory control.
Maintain technical knowledge of current products, device updates, and repair procedures.
Ensure repair, storage, and work areas are maintained in a clean, organized, and safe condition.
Assist in maintaining company vehicles used for business operations, if applicable.
Support inventory audits and cycle count activities.
Assist with receiving, shipping, packaging, and logistics functions as needed.
Participate in training, safety meetings, team meetings, and quality improvement activities.
Assist with special projects and operational initiatives as assigned.
Performs other related duties as assigned to support operational and business needs.