REPAIR TECHNICIAN

Sales Data Inc • Hutchinson, KS

6d • Onsite

About The Position

The Repair Technician is responsible for diagnosing, repairing, and maintaining various types of technology equipment, ensuring optimal functionality and customer satisfaction. The ideal candidate will possess a strong technical aptitude, excellent problem-solving skills, and a passion for delivering high-quality service.

Requirements

• Proven experience as a technology repair technician or similar role.
• Proficiency in diagnosing and repairing hardware and software issues.
• Proficient understanding and application of Windows and Microsoft Office software products.
• Strong knowledge of computer systems, and other technology products.
• Strong problem-solving skills
• Ability to work independently or in a team environment and manage multiple repair tasks efficiently.
• Excellent written and verbal communication skills with the ability to explain technical concepts clearly and concisely.
• Strong attention to detail and organizational skills, ensuring accuracy and efficiency.
• High School Diploma or GED Equivalent
• Ability to lift 60 lbs. regularly, but not for long periods

Nice To Haves

• Primarily office-based setting with a mix of administrative and hands-on tasks involving Team Collaboration: This role involves frequent interaction with multiple departments.
• Occasional requirements for assisting in other areas as needed to ensure smooth operations and timely order fulfillment.
• Lifting: Must be able to lift and move items up to 60 lbs. regularly, with occasional heavier lifting as required.
• Active Work: This role involves long periods of standing, walking, bending, and moving items throughout the office and warehouse.
• Expected Work Schedule: Regular business hours, with occasional overtime during peak periods or special projects.

Responsibilities

• Diagnose hardware and software issues on a variety of POS technology devices, including computers, monitors, printers, etc.
• Perform repairs, upgrades, and replacement of components as needed, ensuring adherence to manufacturer specifications.
• Install and configure operating systems and software applications.
• Conduct preventative and restorative maintenance and cleaning of equipment to extend its lifespan and prevent future issues.
• Test repaired devices to ensure proper functionality and quality standards
• Maintain accurate records of repairs, parts inventory, and service history.
• Stay current with industry developments, trends, and technologies through continuous learning.
• Assist with month-end physical inventory count and reconciliation.
• Other duties as requested by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED