Repair Technician

POWDRNederland, CO
$20Onsite

About The Position

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver. Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors. Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center. This role comes with amazing perks & benefits because we want our employees to Work Where You Play! Position Summary: A Repair Technician maintains the pristine condition of the Rental equipment from each location to ensure an excellent customer experience. Our tuning shop also takes in customer requests and offers tuning products available to customers to help amplify their experience of their own equipment. It is a repair technician’s duty to assess the work that needs to be done on each piece of equipment, provide a cost estimate and a time frame for completion. Providing communication to the guest on all available options is an essential job function. This position requires one to be detail oriented, organized, and methodical about tasks. This person must be proficient with the application of P-Tex, ski mounting, Epoxy, waxing and base welding. An ideal applicant for this position would have experience with POS systems, customer service in a fast-paced environment, attention to detail, organization, and communication.

Requirements

  • Must be proficient with the application of P-Tex, ski mounting, Epoxy, waxing and base welding.
  • Experience with POS systems.
  • Customer service in a fast-paced environment.
  • Attention to detail, organization, and communication.
  • Prior experience working in a tune shop required.
  • Previous customer service experience required.
  • Experience using large machinery and power tools.
  • Must have experience using POS.
  • Experience using automated machinery required.
  • Experience of proper handling of sharp objects, power tools and torch required.
  • Experience upholding OSHA safety standards required.
  • Ability to pass a background check to company standard.

Nice To Haves

  • 2+ Years of experience working in a tune shop preferred.

Responsibilities

  • Maintains the pristine condition of the Rental equipment from each location to ensure an excellent customer experience.
  • Assesses the work that needs to be done on each piece of equipment, provides a cost estimate and a time frame for completion.
  • Provides communication to the guest on all available options.
  • Ensures a positive customer service experience and provides premium guest service.
  • Promote all Eldora tuning and rental products, policies, and procedures.
  • Helps facilitate organization of incoming and outgoing tuning customers.
  • Ensures quality of services provided with skill and tuning technique.
  • Upholds safety standards and practices safe working habits within OSHA standards.
  • Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
  • Support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program.

Benefits

  • Free employee season pass and discounted dependent(s) season pass
  • Free and discounted friends & family day passes
  • Free RTD EcoPass
  • Discounts across the resort (food & beverage, retail, rentals, lessons & more)
  • 401k with up to 5% company match & immediate vesting
  • Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
  • 50% day passes at IKON pass resorts (out of state & out of country)
  • This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.
  • Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
  • Additionally, this position accumulates sick time.
  • competitive benefits
  • employee housing
  • a unique work atmosphere.
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